Domino's Pizza — Restaurant in Surrey

ABSOLUTELY AMAZING!!! Everything went perfectly above and beyond my expectations. Exceptionally fast delivery with a great attitude. The delivery driver actually read and followed all of my delivery instructions perfectly. I loved the constant live and accurate updates on their website, and through text messages. My order (4 medium pizzas with all different toppings, and a 2L pop) was delivered in only about 22 minutes in total from when I placed the order online. The actual delivery time was even less than the expected time. I’ll be honest that I was initially worried, as this seemed almost too quick in comparison to other pizza places that I have ordered from. I was worried that the pizza might have been made poorly and could have been undercooked due to the incredibly quick turn around time. However, I was completely and pleasantly wrong. My pizzas were exceptionally very well made. Super fresh and hot, good amount of toppings, and the orders were made perfectly correct. I’m now a Domino’s lover and HUGE fan because of this specific location. The pizzas here were more delicious, and their customer service was much better, than other pizza places. I called in right after I ate to let them know of my wonderful experience and the Owner happened to pick up the call. I loved her appreciation for both her hard working staff and for her customers. I wanted to give an online review for my incredibly positive experience as well, as they absolutely deserve it. Exceptional positive attitudes, incredible top end customer service, and great quality and taste, all at this location! FIVE OUT OF FIVE STARS EASILY ⭐️⭐️⭐️⭐️⭐️. This specific location on 2389 King George Hwy Surrey BC, will definitely be my new go to...

Horrible! Horrible! Horrible!!!

This is unfortunately the only Domino’s closet to our home and we prefer Domino’s over Pizza Hut. Otherwise we would never order from this place again in particular because over the last 10 months they’ve profusely made our customized pizzas wrong which results in us getting a credit (credits are nice but WE JUST WANT OUR ORDER RIGHT!!!). The last manager we spoke to (which happened to be tonight) was condescending and she basically said “we have too many credits” after I explained our order was wrong again!!!! WE JUST WANT OUR ORDER TO ARRIVE CORRECTLY!!!! We are not wanting you giving us anymore credits either! How difficult is it to get a pizza right?!! It’s not only frustrating to get your order wrong but to be starving with a newborn baby and relying on the ONE Domino’s within your delivery vicinity! By the way she also told me “oh that’s it?! That’s your only issue?” Ummm...the point is there shouldn’t be an issue (not only once but pretty much every order) and then to tell me to go to another Domino’s because she is not giving us anymore credit!!! Again, credits are nice but I don’t want your credit! I want my pizza the way I want it!

Terrible way to do business and treat your LOYAL customers. Such a shame that customer service is obviously not their priority. If you have an app that allows your customers to customize their order, and then say “your pizza is going through a quality check” you should have the integrity to actually follow through! Because no one is obviously checking ones order to make sure it is the way it should be made!!!! I wonder how many orders this Domino’s gets wrong on a regular basis because I can’t be...

Ordered food from this location, delivery guy came all was fine until the machine malfunctioned and didnt react to my card, me and the driver both agreed that the machine is broken, he then left and said that i can keep the food which i ate, first time ordering the wings and last literally threw them out they tasted awful he then came back 2 hours later wanting me to pay for the food I was taking a shower at the time no call before arriving he rang the doorbell idk how many times in order for me to hear it all the way upstairs and kept banging my door loudly once i went downstairs he told me that I had to pay honestly didnt expect dominos to be such a major inconvenience i ordered fast food for an easy way out of preparations not having to wait for u guys to come over asking for money when this was clearly ur stores mistake worst fast food experience definitely...