Subway — Restaurant in Surrey

The most horrible subway I have ever experienced.Staff is soo rude the girl making my sandwich literally was giving me a side eye and throwing her attitude. My friend and I where here today and there was a poster out side where it was saying 3 foot long for less then $10 and we double checked and this lady said yes then as we proceeded to ask for 3 herb and cheese we asked if there oven was working cause when we went to previously the oven was broken and the lady gave us such a. bad attitude which was not needed for a simple question and said "there is a line so if you wanna order you can or leave" and as she was about to put it in the oven she said the deal is you have to buy 2 drinks with it and we replied with a sure and as she took it out of oven the woman at the cashier said "you have to buy 2 foot long and 2 drinks to get one foot long for free" which they never mentioned earlier and my friend and i didn't have enough so we said can you pls take the 2 foot longs off and then she told the other woman and the woman got angry with us and said "I asked you before and you said it was okay" then after all that there table was broken and almost fell over and there other tables were all squished together with alot of chairs laying around। This has been 2nd time I have experienced this at the...

Went to this subway to get a footlong . Went in , the two girls working there did not even acknowlegde my presence. They were wiping the counters and laughing and talking to each other. After I said Hi, one of them said Hi and then both of them went inside and I could see them laughing and talking to each other. I said Hi again and after 2mins one of them came and took my order. In spite of me saying saying several times can I get the white bread they were asking what and looking back at each other and laughing. I guess they were bored and wanted to have fun. They were constantly talking to each other while making my order and had to ask me 2 times if I wanted cheese toasted or what veggies or sauce. Atrocious customer service. Not to mention they were extremly stingy on everything as if I am buying it for free. Even if you have no other option , dont come here, it will...

I’ve always enjoyed Subway’s rice bowls and frequently visit different locations without issue, but my experience at this one on Sunday, July 20th, was incredibly disappointing.

The sales associate on shift made me wait unnecessarily long for my order, and to make matters worse, she didn’t inform me until the very end that they were out of spoons and forks. When I asked for an alternative, she directed me to nearby Osmows or Dollarama, but I was still charged the full price for my order.

I was already running late for work, and I had to make an extra trip to Dollarama just to get forks. This is not only poor customer service but also a major inconvenience, especially when you’re paying for a full meal.

I’ve always had great experiences at other locations, so I was shocked by how this one handled things. I hope they can improve their communication and customer service...