Basha's Shawarma — Restaurant in Tecumseh

This is my 1st time visiting this restaurant. As usual, I read reviews before visiting. Even though the net rating was 4.5, I read some reviews which talked about the food quality and customer service. The main differential between Mediterranean/East Indian restaurants and Western restaurants is the customer service. I am not labelling all of them by the same brush, but in majority of the cases you will find the customer service to be on the lower end in Mediterranean/East Indian restaurants compared to Western ones, which are always top notch in customer service. I ordered Beef/chicken shawarma platter. When I asked if they can put garlic sauce on top, he straight up declined. I have eaten in multiple dozens of Mediterranean restaurants across North America, Europe and Middle East. If the customer is asking you to put garlic sauce on top of the meat, then please oblige because the meat does not have much flavor. They also do not put hummus and charge extra if you need it. Again, this is something new which I never came across before. The salad portion had some flavor, but other than that the meat on top of rice was really bland. Do you find value for the money spent ? Absolutely no. Are you going to miss anything, if you do not visit ? Again no. If they are just a bit more receptive to customers and listen, do these little gestures people would revisit. You are probably losing out on repeat customers, which you do not even know. Overall an average...

This was my first time coming here. Let me say I am not impressed at all. We ordered chicken shwarmas and 2 combos with it. The combos mentioned that it comes with homestyle fries or rice and soft drink. I asked the employee working there that we want the combo and does the combo come with fries or potatoes option too with the combo. He asked which do you want I said potatoes. When we got to front and I asked if I can grab my drink the girl upfront answered rudely and said no that's not included. I said that we got two shawarma combos. She said that the combos don't come with potatoes and proceeded to asking for payment and not making any eye contact or trying to be nice. I said well the other employee who took our order said which one do you want when I had asked for the combo and to confirm if it comes with potatoes. She just gave us a cold annoyed look and said he's new and he doesn't know and proceeded to ask us to pay. Not wanting to create a scene we paid even though it was odd to us that she wouldn't apologize or try to honor their employee mistake. She then thew our good quickly in the bag and didn't say anything when we left. This was the worst customer service I have experienced. The food was average as well and the amount of potatoes for the money charged was not satisfactory. I definitely do...

My visit to Basha's Shawarma was an absolute delight. The shawarma was a culinary masterpiece, an explosion of flavors that showcased impeccable seasoning and a perfect balance of ingredients.

What truly set Basha's apart was the exceptional customer service. The staff went above and beyond, creating an inviting atmosphere with their friendliness and attentiveness. It was evident that they took pride in ensuring a positive dining experience.

The menu, a testament to variety and quality, offered a diverse range of options that highlighted the freshness of the ingredients. Each dish was a testament to the commitment to culinary excellence.

The ambiance of the restaurant added another layer to the experience, creating a comfortable and welcoming setting. The well-thought-out decor and lighting contributed to the overall enjoyment of the meal.

Generous portions characterized the dining experience, providing not only great taste but also excellent value for the price. Basha's Shawarma is a true gem, where every aspect, from the delectable cuisine to the outstanding service and welcoming ambiance, culminates in an unforgettable dining experience. I wholeheartedly recommend Basha's to anyone seeking an exceptional shawarma adventure and a delightful...