Ben & Florentine — Restaurant in Terrebonne

If you want to be served promptly or hungry, don’t come here! Even if it wasn’t during rush hour, service was long and rude; except upon bringing the bill. Waited 10 minutes before having a waitress. She finally came to serve coffee with no coffee cups on the table and looking else where as if she wasn’t supposed to work in that corner of the restaurant. After ordering 2 eggs & bacon, we waited another 20 minutes before getting our meals that weren’t exactly as requested. I asked for ketchup and had to get up after 10 minutes to serve muself. I will not come back here, even if I...

Honestly if it wasn’t for the tasty food I would give this rating a zero on 5 if I could. The service is terribly slow. 35 min after being seated before someone comes and see us to ask what we want to eat... another 55 min for the food to come, and then another 10 minutes after asking for the bill and a coffee ... took us 2.5 hrs just to get in and have breakfast. Waste of a morning .... the worst part it of it is it’s been like that since last year! I though it was just a fluke last time but nope ... it’s poor administration. They need to hire more staff otherwise people...

Visited Friday Jukyb14th 2023 at 11h am - Had Florentine eggs Benedict 2 servers for a full house Service was good, but she (and her colleague) were running like heedless chickens! Food was cold (eggs and hollandaise. The cheese - grated - would not melt). The English muffin were hard and not toasted, tasted stale. Potatoes were reheated for sure... maybe fresh from 6am that morning, but they were hard and dry. Fruits were almost all ok; the pineapples were brown, soft and gooey. For an 18$ meal, I was disappointed to...