Tim Hortons — Restaurant in Terrebonne

Unhappy costumer service. Went to drive through to get each of my children a bagel/butter. Drive through was very long...say at least 20 minutes. Finally to be told at the pickup/pay counter that there was only 1 bagel left. I would have appreciated to be told when ordering that there was no bagels left instead of waiting with two young children in the car. I asked the young man working to at least give me the bagel for free for the trouble and he didn't want. Is a $3 bagel worth more than client satisfaction? When I do a mistake at work, I give my clients gift cards for the trouble! This was unacceptable...besides that another employee who it wasn't her business go also got involved at the pickup/ pay counter. I left with nothing. These young employees need training on both client satisfaction and also they should in practice always verify stock before...

Coffee was so strong It’s been over 2 1/2 hours and my heart beat is really fast. Not a good feeling at all! Need fresh air! Bad service ( supervisor/ manager) Yelling at employee

They locked the doors at 19:30. It’s Friday night. We left because of how the manager was speaking to employee...

It's during holiday season, but came here at 20:04, needing coffee as still on the road for a while, and it's already closed despite a closing tone of 20:30 and no social indicated closing time for this day (whole it is showed for Christmas amd NYE). Just echoing other...