Fatburger Magrath — Restaurant in Terwillegar Heights

I was at this restaurant for lunch today ( first time at this location) and ordered my usual bacon burger combo with fries and drink. When I got my bill and looked it over I noticed that the price on the bill did not match the price on the menu board. On the menu board over the till it say combo up any burger with fries and bottomless drink for $3.50 which is the same as every other fat burger in the city. My bill had an extra $3.99 for fries and $2.99 for drink. I politely brought this issue up to the manager who then proceeded to tell me that the price on the menu board over the till is an old price and the price on the table menu is the correct price. He showed me the price on the table menu which which again did not match the price on the menu board. At this point I was very confused and becoming frustrated. I says to him so your telling me that the first price that every customer sees when they come in here is wrong and it is actually double that price ? He says yes that is the old price, the new price is on the table menu. So I says what if I’m just getting food to go then I don’t even look at the table menu? He says doesn’t matter. So this is the manager of the store telling me this, do we not see anything wrong with this situation? How is this gentleman the manager of a restaurant and telling me that the price on the giant menu board above the till is wrong? Please someone answer this for me. Because it’s sounds to me like people are getting ripped off at this location. Check your bills folks. He would not honour the price on the board and I am fairly certain that is an...

So, we've tried this place twice now. Went in first time and ordered a summer special combo, a burger combo, a poutine and a veg burger combo. Waited for 30+ minutes. Staff was friendly, but obviously in training with owner present. Made wrong burger for veg, gave us the extra and we waited another 15 for the correct burger. Meanwhile gave us our drinks including a shake. Delicious shake, but totally melting while we waited. Got home, opened bag, we were missing a fry. Called and owner said to come back, it's too late now to wait 20 more minutes for a fry we tell her. She says just tell her next time. Fine. So the second time we order we do it online, less wait we figure. 2 summer specials ordered, with added toppings, a special fry, a poutine. Go to pick up 5 min later than online directed. Wait 15min for order, but the owner did give the extra fry from last time. Get home with order, the extra fry is there, but no fries that were supposed to be in the combos, that's 2 fry missing. Burgers have no toppings. Call store. They remake entire order no problem, but now it's way too late to eat it. The owner is great and takes responsibility for the store's mistakes, but who wants to feed their family at 8p? Just train your staff and then open for business. We won't be back. Food tastes great when it's done correctly finally, but too...

Thankful for vegan options! Ordered the veggie burger for the second time ( ask for: no mayo ,no cheese aka vegan version) and was once again brought a delicious veggie burger that doesn't have a weird artificial meat flavour( this patty is veggie* based). They have 3 vegetarian options in total but not a solely vegan one so you will have to read what's on it and specify with the waitress what's in it/ what not* to include on your order :) This location is weird in the sense it is inside* a Rickis but I always order for take out so it's all g . Also the waitress was really nice to me when I went in :)

Hope the review and photos...