Bampot House — Restaurant in Toronto

Poor explanation of rules paired with unprofessional behaviour from the white male worker. Paid $26 for one pot of tea (worth $7 on their menu) and to sit there for an hour. I guess it’s only worth it to pay the anti-cafe fee if you’re gonna drink about 10 pots within two hours. Honestly stupid

Edit in response to the management:

The menu and its rules about switching between a la carte and the anti-cafe are poorly articulated and the paragraphs were missing obvious commas. The menu is clear that anti-cafe pricing begins after the first hour, and upon playing a board game you automatically switch to anti-cafe pricing. However, what is not clear is that you are immediately charged for two hours of anti-cafe pricing upon playing a board game, regardless of how long you stay. This is not well articulated and frankly doesn’t seem to make much sense.

Additionally, we’re very aware that we were there for an hour and some, that’s not some “gotcha” point. We stayed, played some connect four, paid (and tipped 15%), and then have subsequently left a bad review because the business and what it offers is a poor deal. The whole business model is charging people to stay in the space, which no “normal” cafe does. You can pay $5 for a latte and chill in any other cafe for 6 hours. At the end of the day we payed $23 (like $26 after tip) for a pot of tea and some connect four, and if we really wanted to we could’ve had a few more pots of tea? Ok? Still a bad deal, especially if you don’t stay for a long time. I can pay $26 for two burritos and bring my own connect four to a restaurant if I really wanted to.

Also, it is not true that you are “the least expensive board game cafe in town”, there are multiple cafes where if you buy a drink you can play their board games for as long as you want.

Certainly won’t be coming back, especially seeing the petty and pointed comments you guys are making in response to customers reviews while you’re on the clock. Really unprofessional and odd. I suspect it was the white guy working who was lounging around on his phone half the time we were there. Can’t imagine getting into a business like this, lobbying as hospitable and welcoming yet having such immature responses to genuine...

Have had a horrible experience dealing with the owners. They talk about supporting the community ethically and justly but yet have not paid me for 6 months of work that I have done for them. I handled posting to their social media accounts. I have repeatedly called and texted them with no reply or acknowledgement. As a visible minority, it is clear that if I was Caucasian, they would have replied and paid me for the work that I did. After enduring months of silence, I finally received a response, only to be offered less than 25% of what is owed to me for the extensive work I've completed.

As a person of colour, it's deeply disheartening to have to recount such an experience, but it's crucial to shed light on the unprofessionalism and disregard for basic decency that I've encountered with Bampot House. After pouring my time, effort, and expertise into their projects, I find myself in a position where my work is not only unrecognized but also unpaid for.

Despite multiple attempts to reach out via phone calls and text messages, my attempts to resolve this matter amicably have been met with silence and avoidance from Bampot House. This behaviour not only reflects a lack of integrity but also hints at a disturbing disregard for the value of my work as a person of colour.

It's disheartening to see that in this day and age, such blatant disregard for fair compensation and communication can still exist, especially in a professional setting. It's a stark reminder of the systemic barriers and biases that people of colour continue to face in various industries.

I travelled an hour to meet them in person to discuss the outstanding amount owed. It was civil, and they "promised" to call me the next day with payment details but (not surprisingly) went radio silent.

Potential customers should be wary of engaging with a business that demonstrates such flagrant disregard for their contractual obligations and basic human decency. Until Bampot House rectifies this situation and acknowledges the value of all individuals' contributions regardless of race, I cannot in good conscience recommend...

I came to bampot after a long day at work and decided to stay a few hours to do some driving school work I came at 5:20 and was greeted by the host and took my seat as they instructed along with the menu and started on my work. I sat towards the back of the establishment.The host came back and gave me a teacup. I ordered two chai’s first was good but not sweet enough for me and I told the host to which they kindly listed different sweeteners and gave a recommendation of maple syrup which was excellent. I continued my work but when I got to the bottom of my last cup I noticed a small hair in the fuzz of the chai. I wanted to say something but I can be very timid to a fault when it comes to these things and don’t like to cause a scene. Towards the last half hour additional customers came to the back. And thought the host came to check up I didn’t voice the complaint as I didn’t want to gross them out and ruin their tea house experience towards 7:50 I finished my module and made my way to the front where I was greeted and met with my bill I quietly let the host know about the hair i found in my teacup as there was a event that had started and I didn’t wish to interrupt the performers.i was met with a okay a brief glance at the cup and blank stare before they washed the cup and waited for me to pay. I understand that the host may have believed that I was doing this last minute as a cash grab but it truly was not my intent. I felt like saying more but I had to catch my train and I was already tired from a long day at work and didn’t feel like causing a scene so I left dejectedly. This is in no way to bash the establishment as I have gone with friends and had a wonderful experience and my experience up to finding the hair was pleasant but I do feel something could have been done to rectify the issue. This incident dissuades me from coming to the shop again which is a shame because I believe it to be a very nice place but I don’t agree with the handling of...