Latest and FINAL review - As you can see, I’ve been a long time customer to this store. No more. Recently, I went in to pick up an order for myself and my family. On the way there I was almost involved in an accident by a very aggressive driver. There was more than one incident on the road and to my disbelief, this driver pulled up in front of the store and got out… He was their delivery driver! I was furious that this driver was driving so recklessly and dangerously endangering people’s lives. I went in to complain to the store, and apparently this driver must be related to the manager, because as soon as they heard me complaining, a guy came and aggressively started questioning what my problem is. Turns out this joker is the manager. Him and his other coworkers aggressively challenged me and ganged up on me as if I was the one making a mistake. I think this driver is related to the manager because there is no way any manager with any kind of training or experience would behave the way this guy Amar did. The driver even said to me that he had to drive aggressively to deliver pizzas. I think corporate should take a look at this policy… Drivers are encouraged to drive dangerously and put other people at risk just to deliver a pizza? There’s something wrong with this policy.
In conclusion, I am absolutely disgusted with how the store treated me, and I will never spend another penny with Domino’s because of this disgusting behavior. That manager should be fired after being sent for some training.
Previous review - I’ve changed my review to 5 stars due to a recent incident. After an order, the expected delivery time came and passed. I called the store and was told the driver had a flat tire. Things happen. But I was upset they did not contact me or update the app to reflect this unexpected delay. The food and beverage arrived extremely late. The driver was very apologetic and polite. Hey, things happen. But I put responsibility on the store staff.
I was contacted by the store manager, Amar, and he made the extra effort to keep me as a happy customer. Amar was very professional, empathetic, and agreed to replace my order. Well, my order was in fact replaced and this time, it came promptly, fresh, and piping hot. That’s what I’ve come to look forward to from this store. Pizza (and food) perfection!
Thank you to Amar and the entire hard working team at this store, including the drivers who are always as friendly and pleasant as the wonderful store staff.
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This is a very nice store, as it is relatively new. You can watch the pizza being made step by step and it is sometimes fun for the younger kids to see. The pizzas are always properly cooked and on time. I did make a previous complaint that there wasn’t always enough toppings, and that seems to have been resolved because now it seems there is adequate toppings on the pizza. It would be nice if Domino’s Canada came up with some kind of environmental bag or way of carrying a 2 L bottle or several boxes at the same time. The staff are always friendly and smiling and that can make it a...
Read moreTheir parmesan bites, meatzza feast pizza nd stuff pepperoni cheesy bread are my go to orders. Reason why cuz never had meat pizza like dominos it will melt u away like it's so delicious that you will be wanting another slice or two like I never had very delicious yummy meat pizza ever and I have had my fair share of pizzas around dominos is the best out of them all. Seriously though think about it, even no worries on getting the runs. Pepperoni cheesy bread is to die for as well delicious as the meatzza pizza nd parmesan bites those r my favorite orders I often get. More orders u get more points nd free stuff u receive. Prices are affordable and friendly workers, great service. Very much worth to go to more. I recommend dominos to go to for pizzerias around ya if u dont want the runs like u would get from other restaurants go to dominos especially one on 38 forest manor drive. Trust me on that cuz I am a often customer of theirs. So I know. Well thank you for reading this nd have...
Read moreThe. Most. Delicious. Pizza. I. Have. Had. In. Over. Twenty. YEARS! I have lived in Toronto for twenty years, having moved here from Denver. Let's face it. Pizza in Toronto is consistently cardboard with liquified cardboard and shredded cardboard and round discs of cardboard. I must even admit that my two times ordering from Dominoes downtown were less than satisfying experiences. But 38 FOREST MANOR ROAD Dominoes REMEMBERS how PIZZA is SUPPOSED TO TASTE!!! I ordered a large crispy thin and had a plate and napkins and a beverage ready to go up to my den and eat pizza and watch Netflix. I didn't make it upstairs. The plate remains unused. I just stood here over the box on the counter and made all but four slices disappear into my FACE! *And there's not much hope for those remaining slices to last much longer... WOW! WOW! WOW! WOW! I'm pretty certain I'll need to buy bigger trousers now that I have discovered Dominoes 38 Forest Manor Road...or, as I shall call it from now on,...
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