Hawk & Chick — Restaurant in Toronto

I returned to here because the Karaage chicken sandwich is absolutely incredible. When I was ordering the sandwich I asked for less tartar sauce. I got the impression that the cashier didn't understand me so I asked nicely if she didn't mind to let the guy working in the kitchen know. I didn't remember she'd be the one who put the sauce on at the end. Anyways the man in the kitchen who is actually the owner?! apparently was very disgruntled that I asked her to pass the message, stating he heard me and not to yell?! at the cashier. Omg I did not yell at the cashier! Maybe my voice is louder than some, but truly I was just trying to affirm she got the message. I was really embarrassed and offended that I was being accused of being unkind to the cashier. She was very lovely and sweet and I had the best of intentions. The manager was fronting me all like "I could refund that for you" implying I don't need the sandwich anymore and basically I should go. I began to tear up out of frustration and confusion as to why I was being spoken to like I had disrespected the employee. The owner even admitted she didn't speak English, which I could tell , but I didn't mind , only that my sandwich had less sauce this time around... when I mentioned I really didn't think she understood and it was a misunderstanding he said "She understood", right after he told me she didn't speak much English. Okay well I'm SORRY I didn't get much of a firm response that the order would be modified so I didn't know. I must be a terrible person. Anyways in the end I said if just sit down and wait for my sandwich, in tears. He did refund the sandwich in the end which I appreciate, but I really can't believe how he treated me as a customer. All he had to say was "Yes no problem, less sauce coming up" but instead he made me out to be some ignorant woman who disrespected his employee when I honestly didn't. Not once did I show anger, I simply repeated myself clearly because I'm paying for the sandwich and I want it how I like it.

Really disappointed because I really love the food and was excited to return - it's Korean fried chicken and I lived in Korea, so it gave me a sense of nostalgia to go there. Maybe I should order delivery next time .

Lastly, I apologize sincerely to the cashier if she felt like I was yelling at her - but I was smiling the whole time I really don't think she did and I think the owner was just fed up with previous...

It's basically impossible not to try Hawk & Chick if you've ever walked past it while they're open; the smell of the fried chicken wafting out onto the street is more powerful than my will to resist.

I recently ordered their karaage chicken bento and Korean birria-style tacos for takeout and could not have better things to say. It was done earlier than estimated, for one, well-packaged, and piping hot even once I'd walked home through the cold.

All of the flavors in the bento (slaw, aioli, kimchi) paired perfectly and the chicken was just so dang good. This was also the first time I had had purple rice and I loved it. Somehow, the tacos were even better, though. I'm from California and these were some of my favorite tacos I've ever had! I think I could have just drank that consomme.

I'll also note that, though I absolutely don't encourage anyone else to risk it the way we did, my husband has celiac and safely tried the tacos without being glutened. They don't contain gluten, but are NOT free from potential cross-contamination. Do with that information what you will.

P.S. I also love that they serve bottled Brio as a drink option! I'm not a big soda gal, but I do love a chinotto with some tasty fried food....

I’d best describe this place as Korean - Canadian fusion. Never been to the restaurant myself but I’ve tried 4 dishes delivered so far, from fish bento (a version of fish and chips), sticky ribs, pork bulgogi to fried chicken since the December when the cold set in. All mains come with sides / ‘banchan’ unique to the main.

Food tastes amazing and great portion sizes too. Thanks H&C!

Sept 9, 2025 edit. Just had their special, Unagi Don Bento for dinner, delivered. The richness of the fatty fish on a bed of saucy chewy purple rice is paired nicely with the much contrasting sesame greens that adds crunch to the bite. The tamago is a nice side that adds a different element of texture and more protein to the dish compared to carbs which makes it a more balanced meal.

I’ve tried many things on the menu and this is definitely one of them! Keep up the good work H&C! Y’all are definitely one of my favourite restaurant in the city!

PS - can this dish be added to the regular menu please? 😀

Added a bonus pic on the jerk pork ribs with plantains too, my prior meal from y’all. ❤️. I absolutely loved that too. Too many favourites lol.

Keep up the good work H&C on consistently serving...