Hoai Huong Restaurant — Restaurant in Toronto

I'm really not understanding why the low overall review because this place is highly underrated. Do not let the quietness deceive you. The pho broth? The best, most delicious, and very authentic flavor. Quality is consistent every time and I've been visiting this restaurant for years. Anytime I catch a cold I get a soup and it fixes me right up! Prices are low and very fair for the nice large portions, I can never finish the pho or fried rice dishes! I've tried other dishes too they're all delicious honestly you can't go wrong with anything. My ultimate favorite dishes are the beef and tendon pho and the shrimp fried rice. And now I got my cousins hooked since it's our new go-to. Maybe people gave it a low rating because they want it to remain their best kept secret? :) Family owned business, the owners are very polite and always smiling. I hope this place stays open forever and is very abundant with customers once the condo being built across the street is done. If you don't see anyone when you arrive just ring the bell at the desk, and just pay the bill at the cash when you're done and ready to...

It kills me to write this review but it also means that some small businesses need to do better and shouldn’t take support for granted. Picked up an order of deep fried spring rolls and pho tai. Paid $25 (tipped $2.50) only to come home to burnt spring rolls, the smallest portion of pho I have ever had (5-6 thinly beef), NO Thai basil, no chopsticks.

The 1 star was cuz the broth was flavourful. I called back to let the person at front know why they would serve me such burnt spring rolls and he said oh it was just the oil? I asked why NO Thai basil which is a pho staple and he said, they ran out.

Honestly, after a long rainy day of exhaustion, spending $25 on such food is not fair and they need to do better. I depend on reviews for good food and I needed to share this even though I feel bad...

If I could give them zero stars I would. The amount of food they give is ridiculous and they are shamelessly ripping off their customers. I ordered chicken vermicelli and it came with 2 thin, small and dry skewers of chicken. The pho did not taste anything like pho is supposed to. It came with 2 pieces of thin beef. I spoke to them about the quantity of food, how I’ve ordered vermicelli from many other Vietnamese restaurants and the portions are never this tiny, even a child would not be full or satisfied by this portion and their response was “that’s how we do it, other restaurants do it differently”. Needlessly to say I was ripped off and over payed for tiny portions and VERY mediocre food. I will never give this place my...