KFC — Restaurant in Toronto

DO NOT GO HERE. I wish there was a star rating less than 1.

The worst customer service you can ever expect. The people working there are clueless and do not value customers. The owner is incredibly greedy judging from the behaviour/lack of training of the employees.

Wait times for your food is probably the longest out of any fast food location in Ontario There is no organization. Everyone crowds at the front with no seperation on who's ordered and who has not. The cashier doesn't give out receipts. They just scream the order hoping whoever ordered the food is still there after an hour or more.

Not to mention, at January 10 @ 630PM (only one other person working at this time I did not get here name) was extremely rude and condescending at the request for an additional leg piece instead of another piece. She demanded that they cannot give a leg piece instead of a regular piece and basically told us to ** off and leave if we weren't happy receiving old small pieces. The entire scenario was embarrassing as there were other customers in the building.

There had been numerous times in the past they do not understand or appreciate customer requests and do whatever they want (wrong orders, missing pieces in multiple piece meals etc). They consciously try to give out the smallest, oldest pieces to customers to save...

WORST KFC IN TORONTO BAD CUSTOMER SERVICE AN FOOD TERRIBLE NEVER FRESH

HAD THE WORST EXPERIENCE AT THIS KFC LAST NIGHT I WENT TO BUY SOME FOOD LIKE I ALWAYS DO BOUGHT 2 CAN DINE SHARE BUCKET AN 2 CAN DINE ZINGER COMBO ON COUPON GUY TOLD ME 20 MINS I SAID OK COME BACK TO ORDER MORE CHICKEN BECAUSE MY WIFE SAID IT WASNT ENOUGH FOR KIDS I GO BACK THE EMPLOYEE SAYS YOU CAN ONLY USE 2 COUPONS STARTING TO GIVE ME ATTITUDE ALL MAD BECAUSE HE DOESN'T WANNA MAKE EXTRA CHICKEN ITS ONLY 10:10 KFC CLOSES AT 11PM AND HES HUFFIN AN PUFFIN SO I SAID YOU KNOW WHAT FORGET IT GIVE ME MY MONEY BACK THEN HE MAKES A CALL I WAIT 6 MINS FOR A RETURN BECAUSE HE DIDNT KNOW HOW TO RETURN MY MONEY WORST CUSTOMER SERVICE I GO TO KFC ALL THE TIME IVE NEVER HAD ANYONE TELL ME I CANT USE MORE THAN ONE COUPON HE SAID HE WAS MANAGER WHEN I ASKED TO SPEAK TO MANAGER HIS NAME IS HARID WELL THATS WHAT HE SAID KFC SHOULDNT EMPLOY PPL WITH NO EXPERIENCE IN THE BACK WHO IS RUDECLESRLY DOESNT WANNA BE THERE JUST WANTS TO GO HOME I UNDERSTAND THAT BUT THATS NOT HOW YOU TREAT CUSTOMERS AND PEOPLE LIKE THAT SHOULD NOT BE HIRED AT FRANCHISES IF THEY DONT KNOW HOW TO TREAT PEOPLE I WILL NEVER GO HERE AGAIN AN IF YOU RUN INTO THAT GUY JUST EXPECT PROBLEMS WITH YOUR ORDER HE MADE YOU BUSINESS LOSE 60 DOLLARS ALL BECAUSE OF ATTITUDE ...

I recently visited this particular KFC location, and I must say it was a disappointing experience. I strongly advise avoiding this establishment for the following reasons.

Firstly, I found it off-putting that they asked for tips when I was paying. Not only was there no option to leave 0% as a tip, but I also believe that customers should not feel obligated to tip in order to ensure the quality of their food. Unfortunately, I decided not to tip, and as a result, I received some really subpar pieces of chicken. In fact, one of the pieces was not much larger than popcorn chicken, which was highly unsatisfying.

Additionally, I noticed that they seemed to be cutting corners when it came to providing essential items such as napkins and plastic cutlery. It felt like they were being stingy in this regard, which further added to my overall disappointment.

In conclusion, I strongly advise against visiting this KFC location. The pressure to tip, coupled with the poor quality of the chicken and their limited supply of napkins and cutlery, left me with a negative impression. I believe there are better alternatives available where you can enjoy a more satisfying meal and receive better...