Mabel’s Bakery & Specialty Foods — Restaurant in Toronto

This place has SO gone downhill since FreshCity bought them out. Not only the quality of the baked goods and bread, but the people behind the counter at the Queen West location are so rude, indifferent to customers, never smile, shouldn't be in customer service. They ALSO stopped honouring the stamped "loyalty" cards (which do take a while to build up 10 stamps for just cupcakes/cookies mind you). They actually started to argue with me about not honouring my completed, stamped loyalty card. Over a bloody cupcake. Their name is all over the card. Sure they might not be many even aware the old Mabel's used to offer them, but it's sure the same store, honour the cards.

After 2 people came to look up and down my card (and me for that matter), I got the treat. Left angry, humiliated-feeling, always disappointment leaving that place now. It's the principle and poor customer service that burns me up with that place now. Like c'mon. I go elsewhere now, thank goodness for Bom Dia down the street after Dufferin.

Don't...

The crossisants are personally the best I have ever had, and, if you are from the area perhaps you already agree and know about their delicious pastries. It does get busy but don't let the line discourage you. The people, percievably especially those who work there, are friendly helpful (knowledge of product selection) and efficient (fast) It is hard not to give them five stars yet be aware the prices may reflect, such, delicious food made in and sold in downtown Toronto and the costs associated. Example, generally not inclusive, $6-7 "coffee", and $30-40* for 3-5* people pastries etc, however don't let those limit examples limit your experiences and you decide. If you can't find parking there is underground, pay parking at 36 Abell St (short minutes* walk) Thank you for you reading and consideration, peace happiness good health and...

I wish I loved this place... This is close to my home and work so I sometimes visit this place for coffee, breads or snacks. I tried egg toast, egg muffin, blueberry tart, croissant and other breads so far but none of them was on point. The breads with eggs weren’t balanced at all and the smell of mushroom and egg make it smell like vomit(I’m not trying to criticize, that’s what I thought after the first bite). Croissant and other pastries are never crispy, it’s more like soggy. Blueberry tart just smell like old fridge. I can see this place has a lot of potential(or had) and definitely can be better. That’s why I visited this place so many times and tried to find something, but now it’s time to find another bakery. +1 star for nice staffs...