The Wyck Recommendation: Mr. Puffs (Queensway) Rating: 3.1 out of 5 Dessert Purgatory With Powdered Sugar and Vague Hostility (Featuring Mr. Puff Himself)
Intro Scene You ever walk into a place and feel like your soul’s about to be lightly fried? That’s Mr. Puffs on Queensway. I keep coming here like it’s a court ordered ritual because my friends are addicted to these tiny sugar orbs. So once again, I pulled into a plaza that looks like someone lost a bet. A Golf Town. A Pizza Hut. A place slinging Nashville chicken pizza like it’s still a thing. And now apparently a Lindt store where you can spend fifty bucks for seventy five truffles and still leave hungry. I parked. I sighed. I walked in.
What Was Ordered A box of puffs. Fresh. Which apparently counts as a personal attack here. These are loukoumades, a Greek dessert that's basically deep fried donut balls drowning in sweet sauce options like Nutella, caramel, or strawberry. You get ten puffs by default. Want more? That’s when it gets weird. I once asked what the next step up was and the staff looked at me like I’d asked to marry their cousin. Total vibe shift. Like I had disrupted a sacred frying order.
Service Commentary The staff, mostly exhausted students, operate like they’ve been trapped in a loop since 2021. No greetings. No eye contact. Just the defeated posture of people who have heard can I get it fresh one too many times and are spiritually broken by it. I asked a simple portion question and got hit with a passive aggressive silence so strong I swear my receipt curled in on itself. Customer service here isn’t rude. It’s haunted. If the team acted like they enjoyed being here even a little, this place would have a line out the door.
Vibe Check It’s quiet. Too quiet. Like someone muted life. There is no music. No joy. Just a slow drift of people waiting for puffs and contemplating their worst memories. You could hear a cinnamon sprinkle hit the floor and everyone would flinch. I felt like I was on trial for liking dessert.
The Space Itself Clean, bright, and joyless. Digital screens flash menu options like a bored robot. The air smells like fryer oil and resignation. There is barely anywhere to sit and what’s there feels temporary. Like the whole store might vanish overnight and no one would notice.
About the Neighborhood This plaza is a suburban fever dream. Golf Town. A ghostly Pizza Hut. Nashville chicken pizza served with the energy of a dare. And now, a Lindt chocolate boutique for people who like spending fifty bucks on individually wrapped regret. Parking is fine. The existential confusion is free.
Hits & Misses ✓ Fresh puffs are ridiculously good once you break through the tension ✓ Sauces are over the top in the best way ✓ Clean and orderly setup ✗ Asking for fresh feels like spiritual warfare ✗ Staff energy ranges from cold to why are you still alive ✗ Strip mall ambiance is cursed by multiple cuisines and bad lighting
Final Verdict Mr. Puffs on Queensway serves up a dangerously good dessert in a space that feels like a personality vacuum. The loukoumades are worth every calorie and every awkward stare. But the energy is off. The mood is dim. And if the staff could just meet customers halfway with even a flicker of warmth, this place could absolutely thrive.
I brought a friend last time. He stood there, hands in his pockets, gold watch catching the light, staring into the void like a man who’s seen too many cold puffs and not enough joy. He might be their new mascot. Call him Mr. Puff. Or just a visual summary of the entire experience.
I’ll still be back, because addiction always wins. But I’ll be walking in like I’m apologizing for wanting joy.
Perfect For Getting dessert while being psychologically punished for it Wondering if truffles, golf gear, and Greek puffs belong in the same plaza of...
Read moreCame in and purchased some puffs(6 has they had a $5 special for Monday to Friday) since I was waiting for my car to be serviced in the area.
So I had allllllllllllllllllllllll the time in the world to wait.
I order some puffs the guy in the front told me it will take about 5 mins. Before I could blink he tells me hello your order is ready….. lol
So im okayyyyyy….. ( skeptical ) but okay.
I go and sit down the puff are not even hot more like lukewarm.
So I go back and advise him that I will wait but I would like to have the puff hot and fresh.
Usually at other locations its all made fresh most times you have to wait until it’s made. I
So then he tells me I have to wait 20 mins….. i’m like okay
So not sure what’s going there ?! Why would you be serving premade cold puffs ? And actually think that that would be okay…. Not sure. The place was very quiet toooo ( Friday , August 1,2025 at 3:45 pm )
Ive gone to this location before and never had an issue so maybe I’ll come back again ( maybe a one off ) not sure.
The guy did look a bit confused and just bored like he didn’t want to be there
Then he disappears to the back of establishment talk to a girl ( not even in uniform….)
The whole interaction was just soooo long and ridiculous
30 mins just to get 6...
Read moreWe recently visited Mr. Puffs, and it’s easily become one of my favorite dessert spots! Mr. Puffs is a Canadian dessert bar chain known for their Greek doughnuts, called loukoumades, and they absolutely live up to the hype.
We ordered the hazelnut puffs, almond biscotti, their homely caramel puffs, and a salted caramel ice cream — and everything was incredible. The puffs are made fresh to order, so they came out warm, perfectly golden, and crispy on the outside while staying soft and tender on the inside. The hazelnut flavor was rich and indulgent, while the homely caramel had that perfect balance of sweetness and buttery caramel goodness. Pairing them with the salted caramel ice cream was next-level — the warm puffs with the cold, creamy ice cream made every bite irresistible.
The service was 10/10 as well — super friendly and welcoming, which made the whole experience even better.
If you’re a dessert lover, Mr. Puffs is a must-visit. Freshly made, flavorful, and so satisfying, it’s the perfect spot to treat yourself or share with friends and family. We’ll definitely be going back for more — those puffs are just too...
Read more