Pizza Nova — Restaurant in Toronto

I've always had a great experience there. The service has proven to be consistent. My kids love the pizza that they serve. I usually get the party size and I have never had an issue. Always taste great. The kids hate the broccoli but I love it and it's good for them 🤭. When it's just me ordering a small slice I add pineapples 😋

I gave 3 stars because although I love their pizza options, the lactose free pizza needs some work. The lactose free pizza is not great. It's rubbery and the worst tasting ever. Hopefully they can fix this in the future. It's the only issue I have with the company which I believe is not specific to this location. It's just the first time I...

Absolutely iresponceble staff!!! We have ordered a party pizza, have been cleary tald we have to wait half an hour. After 40 minutes of wait time , with kids, they just put pizza in the stove and tald us it will take another 30 minutes to cook!!! No apologies, no free pizza. For refund had to fight! Shame on pizza nova giving their name to such irresponsible, insensitive and rude people. Cashier lady even was rolling her eyes, saying "I did not put your pizza, I don take care of cooking" Saturday night, nice trip to Toronto was ruined by...

I placed an order at 3pm in the afternoon for an order at 5:30pm and it never arrived. I called at 5:15pm to be proactive as I has guests coming they told me it’s on it way. Continued to call then they say it’s just almost out of the oven. They sound like they are a deer in headlights with zero problem solving skills. I kept calling every 30 minutes and zero progress. Zero intelligence. IQ of a peanut organization. Now 7pm still no pizza. I have been calling every 30 minutes since 5:15pm. Now 7:30pm...