Popeyes Louisiana Kitchen — Restaurant in Toronto

When I went into Popeyes, I see all the workers talking instead of helping a line of maybe 4-5 people. When they finally were taking order everyone was not wearing gloves which is not sanitary.

Secondly when it was my turn to order, I asked for a cajun chicken sandwich, they said they were not making any-sandwiches ( keep in mind they the lady in front me order 2 sandwich , and feel like they were just lazy to make a new batch of chicken , and plus they don't close till 11 and when I went it was 9:30) , I was like okay whatever I’ll just order something else, but instead of asking me if I would like to order anything else, she just automatically asked for the next person in line even though I was gonna order something else.

When I told her I was gonna order she said wait till I take everyone's order first, I was like “I was here before them, why am I not serve first” ( keep in mind the manger was there and was listening, but didn't say anything) which I feel is really disrespected and rude.

This happens not only once or twice but a few times I came, not the best customer service, and I feel the need to place a report and have you guy retrain your associate. I never have a problem with any other location but this one.

I “DO NOT” recommend you to go to this location or order Uber Eats/ Skip the dish from this location...

I don't live in this area, but I have never had this experience with any Louisiana Popeyes. I ordered my food through uber eats and immediately after some sec, I got a message that I called Popeyes and cancelled the order, which was a lie. I was dead hungry and wanted something to eat and I always had a good experience with Popeyes. This Popeyes and this location are now making me think about ordering or visiting any Popeyes in future. I know it's the staff. Who cancelled the order, the owner or manager of Popeyes should get rid of this poisonous staff, who giving Popeyes a bad name. Guys, restrict yourself from ordering anything from this location, I am sure they will cancel your order, and your uber eats refund will take some time to return. Worst Popeyes...

Wonderful experience!! We have tried many other Popeyes locations, but this is surely the MOST awesome location we have ever visited. The food is definitely exceptional. Its freshly made, crispy and tender. The portions are great, we were even given extra sauces and chicken by the manager, Mr. Ali. He is so gracious and courteous, he ensures that you are absolutely satisfied with your order and goes above and beyond to guarantee that you are pleased. The refill station for soft drinks is quite cool, so you can refill your drinks as many times as you like. They have recently renovated their location, so the interior looks pretty, clean and the decor is stylish. Definitely pay them a visit if your looking for a great...