Once I discovered this place a couple months back, I've been here at least 20 times so far, often buying 2 or more drinks at a time. It is the best bubble tea shop in the area, and very convinient as it is between my home and work. I will explain in detail the good and bad of this shop:
-Drinks. Great variety of drinks, from tea, to smoothies, along with toppings! I am someone who prefers real fruit drinks as well, so I love 'Real Fruit Bubble Tea' and 'Presotea'. In the past, I would hop on the 36 and go all the way to Yonge for bubble tea, but the shops around (Chatime, Cocos, and Goncha) only specialized in actual tea drinks [and now, it takes me 2 buses to get there, so I've gotten lazy]. I do love Milk Teas as well, but now and then, slushies and real fruit are great! However, those shops only use syrups and powders, and I don't think it is worth the $5 price tag, so I would only buy fruit slushies from places that actually use real fruit....Thankfully, this place has both! Fresh Tea, and Real Fruit Slushies!
-Special Drinks. I wouldn't really recommend some of the special drinks I tried. The 'Sprite Milk Tea'...is literally coloured sprite...watered down because of the ice. They have a series with actually fruits in the tea, you can't really taste the difference, but at least the fruit is fresh and edible! You don't really have the option of blending fruits for slushies...which would have been awesome! I would consider Raspberry, but not on its own as the taste is unpredictable for example, or it may not have much flavor. But at least there are options!
-Location. This area isn't known to have many bubble tea shops. The first to open is Kin Kin in Jane/Finch Mall, but it is such a big detour from the bus stop, and their bubble tea isn't that great. Slushies are never blended nice, sometimes its just watery/icy, they use covers, so you have to be really careful when transporting it, and the store doesn't really have a 'clean feeling', despite also selling bakery goods and food. So Noon Moment is a big step up when it comes to professionalism and drinks! Gong Cha recently opened a branch near York University, but it is quite out of the way.
-Time. Compared to a couple months ago, they have sped up grately! Before, it would take me at least 5 minutes just to give my order (even if the line wasn't that big), and another 10 minutes to actually get my drink. Understandable, since it's a new shop, and perhaps people are still learning, but it was certainly a longer wait than other places I've been to. Now, I can order and get my drink in under 10 minutes, so I still consider that an improvement.
-Staff. The staff is generally friendly. I think they all just need a little bit more time and training as they can seem a bit franctic and unorganized. Often, although it's my turn to order, I am asked to wait for a couple minutes as they do something else. It would make more sense to take down all the orders of people currently in the line, and help out when there's a bit of a break, but I also understand wanting to catch up.
-Cleanliness. The store is generally clean. Feels clean despite the age of the plaza as a whole. Most would be a wrapper left around, but you can only respond to that so quickly when it's busy, so I won't blame them.
-Price. Price is average compared to most trending bubble tea stores. It may seem cheap at first, ie $4.49, but that's for a small, without any toppings, and before tax, so just a warning! It can become pricey quick, but I still consider it average.
Only one had kinda meh incident. I came in on my birthday (June 1), & noticed a new sign that said free birthday drink with ID....I wasn't prepared. I usually have my Ontario ID on me, but I went to Japan just the week before, and forgot to put my ID back in my regular wallet. I tried showing a copy of my passport but they said no. I went all the way back home and back. The girl who attended me then was sweet though!
Anyways, I'll come back! Great location,...
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