Royal Chinese Seafood Hakka Restaurant — Restaurant in Toronto

We were in the neighbourhood and stumbled upon this restaurant as we were driving by. It was almost 4pm on a Saturday and we hadn’t had lunch. Thought of going for a quick meal. Some tables still occupied, but we were seated right away.

Ordered a Vegetarian Manchurian and a Vegetarian Fried Rice. The server asked us if we needed the gravy from Manchurian separate. Which we were surprised that an option was available eating in the restaurant. We didn’t take it though.

The food took a bit longer for some reason to come to the table.

The Manchurian were bigger veggie balls than we were used too. The gravy was good, however the balls had a flavour that didn’t go well. Some spice used in the ball was not normal, perhaps a Chinese 5 spice blend or Indian Garam Masala. Regardless the taste didn’t go well with the gravy. The rice was OK as well. What we didn’t like was the mushrooms were canned (why?). So many fresh and reasonably priced available.

The other downer was there is a 10% service charge imposed! For the three of us. When asked they mentioned it was policy. No signs on menu or on the door or inside that I could see. Well if they sneak this , as a matter of my policy I left them no extra tips. I normally leave 15% or so in most cases where the service is normal. But to sneak this in.

They also lost a star in the rating...

one of the worst restaurant & worst experience with this restaurant staff who was there on that point, so rude! No manners! No respect! Worst service! They don’t know how to treat customers. Normally, I don’t like to write a review but this incident got me so upset, me & my friend was ordering food to takeout but we were in rush to go back to college so suddenly we planned to eat it there. We started to eat our lunch and it was not busy, all empty table so we ate at one table. When we started eating one guy came & no humble words he started yelling us why are you ladies eating here you guys said takeout if everyone eat here our restaurant going to upside down 🤷‍♀️ so we said we don’t know that so sorry & then he left & he started yelling the lady who was gave the food. She came and said while we were eating can you stop right now you can’t eat here. She was angry. We were like why are they saying to us we ordered with them not any outside food also we didn’t make any mess or noise not even 2-3 minutes then we pack the food & left from there there. Their behaviour got us so upset, we were just eating at their restaurant & their food. Such bad customer service. As you can see from my history I don’t put bad reviews and if this is one than you should...

The moment you step into Royal Hakka, you're transported to a world of culinary excellence. The elegant decor and warm ambiance create the perfect setting for a memorable meal. The menu offers a wide variety of Hakka specialties, from savory stir-fries to mouthwatering soups.

What truly sets Royal Hakka apart is the perfect balance of flavors in each dish. Whether you prefer your food with a touch of heat or milder flavors, the chefs here excel at customizing the spiciness to your liking. The General Tso's chicken, a personal favorite, is a delightful fusion of sweet and savory, with tender pieces of chicken that practically melt in your mouth.

The service at Royal Hakka is impeccable. The staff is knowledgeable and attentive, always ready to provide recommendations and ensure that your dining experience is as enjoyable as possible. They take pride in making every guest feel welcome, which adds to the overall charm of this restaurant.

In conclusion, Royal Hakka is a true gem in the world of Hakka cuisine. If you're looking for a dining experience that combines outstanding flavors, a cozy atmosphere, and exceptional service, this restaurant is an absolute must-visit. I'm eagerly looking forward to my next visit to savor more of their...