It was amazing overall until they essentially kicked us out.
For context we did call ahead to let the restaurant know that we were going to be late, and they explained that their was another table booked immediately after us and this would forfeit us from the full seating. I did check in open table though and there was availability to book a table of the same size immediately after us, so there really was no need to rush us.
That being said we did not anticipating staying past our allocated time slot, but we were not expecting 10 minutes to the end of our seating to have our bill slapped on the table with no words from a person who was not our server and who we had not seen before this point on the evening. We also did not see the woman who was our server again and was only served by a man who was clearly the manager on duty hovering near us waiting for us to pay the bill while still having desert and wine on the table.
We loved our waitress but think the polite protocol from the restaurant should be for her to tell us when the cut off for food would be, and that our time was running out rather than encouraging us to order more food, or becoming absent once condescending manager took over. Having warnings about time would have been effective by someone who you had a relationship fostered through the evening not a manager with no introduction.
Overall food was amazing as well as the waitstaff who took care of us through the night, however management needs to...
   Read moreUnbelievably rude management staff. Went for dinner with family (4 people) to give this a try. The waitress was great, food was on the pricey side but very tasty, and the wine list was also good. About $675 (with tip) for 4 people with 1 drink each, a nice bottle of wine and a number of tapas plates. However, evening ended in a very rude manner based on the way they literally "kick" you out. We apparently had because overstayed our table time limit (we weren't keeping track) but we were floored by how embarrassing and disrespectful their approach was. The hostess/manager came up in a loud, rude manner and stated "we need this table, you need to leave now." No polite warning, or subtle request for us to finish up. I understand that they have time limits but maybe a different approach be more beneficial. Instead of telling there guest in a loud voice “we need this table now and you need to leave” perhaps you could quietly say “we have other guest waiting for this table, could I ask you to wrap up in the next 5 mins so we can seat them?” Sometimes it’s just the way it’s presented. We will never go back to this restaurant. It ended on such a rude and embarrassing note. And a shame that this story will be what we likely share with others…. Very...
   Read moreMy friends & I made a reservation on OpenTable - a reservation for three. Upon arriving at the restaurant, the hostess led me to our table. She led me to two two-seater tables placed together and since the third individual in my party may not arrive, I told the hostess, thinking I was being courteous and that another party could use it and my third friend would just have to meet us later, that "oh there will actually be two of us". I thought they might split the table. Instead, the hostess said "then you have to sit at the bar". Slightly annoyed because I didn't want to have a bar seat and a potential third person was still coming, I saw another two-seater table and asked, "can we sit there?". She replied, "No, we're full". In my mind, I'm thinking... "maybe I shouldn't have said anything and I would have a table". She then offered us a table, indicating that it would be cold in that area, that was beside the door and yes, it was particularly cold day so... I declined. We sat at the bar instead, which was still cold, and I watched the other table that I asked for sit vacant the entire night
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