I bet they taste good no complain about it. They don't know how serious It could be from not reading the Uber Order NOTES these people can kill someone without seeing notes how dangerous it can be for allergens. NO Sorry would bring life back and it's not about money it's about the food you provide to the person and his safety is important, I don't care if you have a million orders to go through or I get a refund from Uber eats, it's not about money seriously! or even sorry. My wife ordered something uber eats with clearly written allergy notes on the Order, and after receiving the order I was suspicious and called them to find out and there they mentioned on the phone they didn't read the food safety allergy notes, In fact they didn't even know about Food safety and there could be notes to read. How disaster could it be if we didn't call them and had the food. Next time if you are not sure please call the person uber there is an option to call, and cancel the order if you can't provide the food, just don't send without reading it. This is not acceptable.
There is No Description given in the menu what so ever. Again I agree You have apologised and said this what I hear, that's true but when after I call you, did you take any imitative to read my Notes did you call me?? NO right.. there is no Apology will safe the life?? so I clearly mention this " Please give me eggless one, If its contains egg please cancel it". If you are running the business 20yrs its your family business and I can image how hard it would be to run. Sorry for my comments, but its not my fault or responsibility. For your Instance I have upload photo I have clearly stated. I have done what I have could, next would be your responsibility to either provide...
Read moreLet me start by saying, I used to love this place! I'm writing this review because I would like for them to hopefully make some changes to this issue.
I used to visit this place often when I lived close. Now that I moved, i hardly come by. When i was in the area, I decided to purchase my favourite item: chocolate covered baklavas. For a party I was hosting.
When we served the deserts everyone ate the baklavas. Only when I ate one of the last pieces remaining, I tasted a rancid taste (which i assumed was coming from the nuts). Anyways, I was embarrassed and I asked around and everyone confirmed they tasted the same. My closest friends complained about stomach issues after as they were the only ones who are comfortable to let me know. I and the wife were even more embarassed after. We can only assume it was this item that caused it.
I purchased a large amount and it was honestly a waste. I hope they have some quality assurance policies in place (im sure they do). But here's a suggestion maybe have somone try one every morning from the previous batch and throw away any rancid ones or etc. I'm sure something like this can be arranged. I didn't want this one experience to ruin this place for good.
Even though this happened, I will be coming back again, whenever I'm in the area. And if the next batch I purchase is better, I will update this review. Sad because I love the people working here (always so nice and attentive) and love the taste and this gem of a spot. Been going for more than 10 years. Hope they can make some changes as I...
Read moreSimply put, this is one place you have to visit to believe the variety, quality and savory taste of their handmade products. Whether you buy items to take home and enjoy with friend and family or eat-in on their premises, the parking available there allows you to truly enjoy their authentic European cuisine, regardless of whether you're there for Bougatsa and a fresh latte, baklava or even Tiramisu and a latte you'll never go wrong there. Today I visited them again to pickup some things for home and am very pleased with everything, of course!
This week I had their delicious bougatsa and tried their kourabiedes. Wow is all I can say! Thank you all so much for making such amazing things.
And yet again on 07/24/23 they didn't disappoint. Just can't get enough of the wonderful items from this place.
12/13/24 - Again I stopped by these folks and enjoyed their food and service. Nothing like a fresh spanakopita, bougatsa, and coffee. Wow!
01/21/25 - Once more and this place NEVER disappoints with my favorites. Not sure how did can taste any better than this folks. Thanks.
05/08/25 (and earlier in April as well) - Just can't get enough of this place. My usual is always an amazing treat. Made and served with pride, and eaten with a large smile and vigor. Can't say enough about the people here and their products. Just wish I could carry home a nice tiramisu cake, but I'm afraid I'd eat half of it myself veggie I get home...
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