The Roti Hut — Restaurant in Toronto

For the last 20+ years or so, Roti Hut was one of my favourite roti shops in Scarborough. Anytime I'd pass by, I'd buy a minimum of 2 or 3 wrapped rotis at a time.

A few days ago, a few of my friends were in the area and craving roti so I naturally recommended Roti Hut. To my surprise, I later received a call telling me how upset they were with my recommendation due to the amount of filling they got.

As a long time advocate of Roti Hut, I didn't want to believe it so I decided to drive out to Scarborough just to find out for myself. As part of my order, I bought a boneless goat, boneless chicken as well as pumpkin/spinach roti - each to be divided in half and observed.

When I ate the boneless goat roti, I was disappointed because I didn't feel like I got enough filling. The filling to wrap ratio felt abnormal to what I was used to. However, playing devil's advocate, I didn't want to place judgement and left it up to chance.

Later, when I cut into the boneless chicken roti, I was equally disappointed - mostly skin with very little filling. Completely upset, I decided to chalk it up to chance (once again) and keep it moving.

Finally, when I got to my Pumpkin/Spinach roti and cut it in half, I lost my sh!t. It seemed almost as if toast would receive more butter. In width, it was barely the size of a toonie. Considering this was a veggie option that could be considered "less costly" than its meat counterparts, I felt nothing but cheated. I couldn't believe how little filling I got. In that very moment, I decided to post this review. 3x in a row was just too much.

While I regret not taking pictures of the chicken and goat roti, I decided to take one of the Pumpkin/Spinach roti to prove I am not exaggerating. For reference, I've attached it to this review so you can see for yourself.

In conclusion, I will admit that the roti's still tasted very good. However, based on this experience, I no longer see the value in choosing them over anywhere else if this has become the consistent experience for the price paid.

It hurts me to say this but I doubt I'll ever go back...

The Roti Hut is an absolute gem when it comes to authentic Caribbean cuisine, and my recent dining experience there was nothing short of exceptional. This cozy restaurant offers a warm and inviting atmosphere, delicious food, and top-notch service, earning it a well-deserved five-star rating.

One of the standout features of The Roti Hut is the incredible flavors of their dishes. From their mouthwatering rotis to flavorful curries and delectable appetizers, every bite is a burst of Caribbean culinary delight. The ingredients are fresh, and the dishes are prepared with care, resulting in an explosion of flavors that transport you to the vibrant streets of the Caribbean.

The staff at The Roti Hut are friendly, attentive, and passionate about their food. They provide excellent recommendations and are always ready to assist with any inquiries or special requests. Their warm hospitality adds to the overall dining experience, making you feel like a valued guest.

The ambiance of The Roti Hut is cozy and inviting, with Caribbean-inspired decor and comfortable seating. Whether you're dining in or taking out, the restaurant creates a welcoming atmosphere that enhances your enjoyment of the food.

Moreover, The Roti Hut offers a diverse menu, catering to different dietary preferences. They have options for meat lovers, vegetarians, and even gluten-free alternatives, ensuring that everyone can savor the flavors of the Caribbean.

In conclusion, The Roti Hut is a hidden culinary gem that offers authentic Caribbean cuisine, warm hospitality, and a cozy atmosphere. From their mouthwatering rotis to their flavorful curries, every aspect of the dining experience is exceptional. If you're seeking a taste of the Caribbean, The Roti Hut is the place to go. With their delectable food, friendly service, and inviting ambiance, it's no wonder they deserve a glowing...

I am not usually a person to take the initiative to write a review, unless requested to do so. I am writing one today because of the lack of customer care in this incident. I have been a very loyal customer for over 20 years. This is the only establishment that i buy my roti from. Even as i moved to the west end, south Etobicoke, i still make the trip east if i am feeling for a Roti. This evening i attended around 745pm and ordered my usual Bone in chicken roti. I prefer the dark meat, hence the bone in, as that is how it is served. After leaving and eating the roti in my vehicle, I took a few bite and it was tasty as always. As i lifted a piece of the chicken i saw that is was very bloody and uncooked to my dismay. I returned to Roti hut (took pictures of the roti) and advised the order taker/cashier. I handed her my uneaten portion with the bloody chicken. She took it to the back and spoke with the owner/cook. The employèe came back and stated, 'SHE SAID THESE THINGS HAPPEN DO YOU WANT ANOTHER ONE OR A REFUND? NO APOLOGIES. What do you mean these things happen? Not in an restaurant, a customer doesn't need to hear that. The owner didn't even make the effort to speak to me. Next i heard the owner asking the employee, ' What does she want' , still making no effort to speak to me directly. It is a small place so it was not a trek to poke her head out andspeak to me directly. I had no arguement, other than handing her the roti, i said nothing further. For that reason, I requested a refund, left the establishment and decided to write a review. It will be a while before i return to Roti Hut or recommend it again. Serving undercooked food and offering the paying customer no sense of care was very disappointing. I have pictures to verify...