Tim Hortons — Restaurant in Toronto

The Tim Hortons located at 1150 Markham Road truly exemplifies the outstanding service and quality that the brand is known for. My experience at this specific location was nothing short of exceptional. From the moment I entered, the atmosphere was clean and welcoming, and the staff were quick to greet me with friendly smiles.

One staff member in particular, who handled my order, went above and beyond in ensuring my satisfaction. I had a specific request for how I wanted my coffee, and they listened carefully, delivering it perfectly to my liking. It’s not often you find this level of attention to detail at busy locations, but the team at this Tim Hortons really shines.

Even during peak hours, the staff at 1150 Markham Road manage to keep the service fast and efficient without compromising on the quality. The coffee was fresh and hot, and my bagel was prepared to perfection. The space is clean, and there’s a comfortable seating area for those who prefer to dine in. Whether you’re grabbing something on the go or looking to relax for a bit, this location accommodates all.

What sets this particular Tim Hortons apart is not just the quality of the food and drinks, but the excellent customer service. The staff’s ability to manage high traffic while remaining friendly and professional is truly commendable. They make every visit pleasant, ensuring that customers feel valued and well taken care of.

Overall, I highly recommend the 1150 Markham Road Tim Hortons for anyone looking for great coffee, food, and top-notch service. You’re guaranteed to leave...

I ordered an iced coffee and got one that was extremely sweet and too creamy. I asked the worker to remake it because it had too much sugar and cream. Initially she was nice and remade it for me but the one she made again had much more cream and sugar. I tried explaining that this is not the regular amount and she just started being rude and disrespectful telling me thats how it is (going on a rant) and not giving me the chance to speak. I went quiet because I’m not going to argue for a cup of coffee. But I don’t understand why the employees are so rude at this Tim Hortons, why is it this normal for you to scream at a customer (btw I was not rude or screaming or causing anything) in front of everyone? The manager needs to work on the customer service of their staff.

Side note: I get iced coffee every morning and it does not taste this sweet. For reference you can see how much creme is added by how light the coffee is in...

I had a terrible experience this morning at 8:00 a.m. when picking up my order through drive thru. I am a loyal Tim Horton’s customer and this service this morning was very uncalled for. I ordered a chocolate donut and a few other things. When I got my order I started to drive away and my daughter informed me that she got the wrong donut. So I stopped my car and told the lady that I got the wrong donut. I told her that I needed a chocolate donut not a raised iced chocolate donut. Instead of taking my donut back, she proceed to argue with me telling me that was not the donut that I asked for. Meanwhile, there were 5 other cars behind me and she refused to exchange my donut. I had to get out of my car and ask somebody else through the window to exchange the donut. Even after doing this, the girl continued to yell at me telling me that I should have ordered the right donut. Her customer service was rude and very...