Tim Hortons — Restaurant in Toronto

ZERO STAR

EXTREMELY ARROGANT SERVICE. I had an extremely disappointing experience at the Pharmacy and Lawrence location. Two Indian-looking ladies, who appeared to be working together, were loud, shouting, and very disrespectful towards me, a paying customer. When I tried to pay for an extra cup, one of them, claiming to be the supervisor, denied my payment. As a daily customer, I was shocked by their behavior. The supervisor in question insulted me, and I felt discriminated against due to my Muslim background. I'm not making false allegations; this experience was genuinely disturbing.

Given that I live in the neighborhood, I'll be sure to share my experience with others. The quality of customer service and coffee at this Tim Hortons location seems to have declined significantly, particularly after hiring employees like this supervisor Evening staff's Disgusting behavior and work culture. I'm extremely serious about the poor treatment I received.

If you're a Muslim, I advise you to be cautious when interacting with certain employees, particularly those involved in food preparation. The behavior I encountered was unacceptable and seemed fueled by hate. I hope the management takes necessary actions to address these issues.

I spend my money everyday weekend breakfast at TH.

Muslims be-aware of disgusting behaviours of this store employee. i am extremely serious about this tim horton employee work in this location. I will educate my community, going forward my friends my family will boycott .

I unsubscribed email notification and uninstalled Tim...

Tim Hortons is a Canadian classic that delivers consistent comfort, whether you’re grabbing a morning coffee or a quick lunch on the go. Known for its signature brewed coffee and iconic Timbits, it’s a go-to spot for millions — and for good reason.

The coffee is smooth and dependable, and their seasonal drinks add a fun twist throughout the year. Their breakfast sandwiches and bagels are satisfying and reasonably priced, making it a solid choice for a fast and filling start to the day. The baked goods — especially the donuts and cookies — are always fresh and nostalgic.

While the menu has expanded in recent years to include items like wraps, bowls, and even flatbread pizzas, the core of Tim Hortons remains its simplicity and accessibility. The mobile app is also a great bonus, allowing for easy ordering, rewards points, and frequent deals.

Service can vary by location — some are super friendly and fast, while others might feel rushed or inconsistent. Still, the overall experience is generally reliable, especially if you know what you like.

Whether you’re a regular or just passing through, Tim Hortons offers a cozy taste of Canadian comfort food and...

I would like to share my recent experience at your coffee shop, which, unfortunately, was not up to the standard I had hoped for.

During my visit, I was assisted by a staff member who, from what I observed, may have been the manager on duty. His demeanor was unusually cold and unwelcoming. Throughout the interaction, he appeared visibly irritated and uninterested in providing any form of courteous service. His responses were curt, and his overall attitude lacked the professionalism one would expect in a customer-facing role.

I understand that everyone may have personal challenges or off days, but such behavior, especially in a service environment, leaves a negative impression on customers and affects the overall atmosphere of the establishment.

I am sharing this feedback not out of malice, but with the hope that it will be taken constructively to improve the quality of customer service in the future. A welcoming attitude and respectful communication can make all the difference in customer satisfaction...