The Colander Restaurant — Restaurant in Trail

The menu does not reflect recent price changes. Extra sauce for take out cost more than extra chicken, extra meatball and extra sasuage. Its 4.50 for sauce to go, the chicken is most expensive extra thing at 4$ (after the sauce). It does not say that ANYWHERE on the menu nor online (i throughly checked and the server could not show me where it says that except on the machine, illegal?) that its heckin 4.50 for some sauce. I have never paid that much for extra SAUCE, im from the USA, washington. Im always charged for extra anything where i live, never this much for sauce. Crazy to me, sorry paying 4.50 for some dang sauce triggered me pretty badly. One salad container and 1 dressing cup for 3 special orders? We WERE going to head to gyro park but went home since we need to seperate the salads and decided to just eat at home. Woulda been nice to get 3 small SEPERATE salads so we didnt need to use any dishes ya know. Just weird cuz any other place I order food at they'd give seperate salads. I think ownership changed, im visiting someone who's been here 30 years, grew up here ya know? Gets food here often but hadn't for like 5? Months and suddenly there's these changes. Also the chicken is no longer dry and overcooked like its always been i guess. Food IS good but idk, I coulda made this at home without issue but I also cook all the time. 4/5 Sure im being picky but I ive never had a experience like this. I do NOT bother staff with questions like "hey so why does your menu not say the price of extra sauce, why is it FOUR FIFTY and why is the salad and bread a seperate charge on the bill? Take out sauce is extra but eat in sauce is not? Where does it say that?" i am MEEK, I dont stand up for myself unless food is genuinely terrible and I cant eat it (and ill STILL pay at least half or get something else and pay for that) or not what i ordered. But when a check has unexpected stuff I guess I get mad enough...

Unfortunately we've had several terrible experiences here. On two seperate occasions several months apart, we've booked far in advance for big family dinners. We end up getting 1 server assigned for all of us (35+ people both times). It took close to an hour to get our first drink after ordering it, nevermind wanting another. Then at least another hour or hour and a half for the food to arrive. We had to ask that buns and salad and jugs of water be put out to keep the kids and seniors and people who need to eat at bay.

It was like pulling teeth asking the shift manager to get another server or two to help out. We will definitely be spending our money elsewhere, that can properly accommodate a large group. They were given a second chance, and still the same terrible service.

Not only did this happen with our big groups, but I was charged $6 for less than a handful of pasta for my baby (who played with majority of it), when both adults at the table ordered pasta entrees. It took them about 18 minutes to walk over to the lunchtime already made pasta table, serve pasta and bring it over to us. I asked for a bun and the waitress finally brought it over after my third time asking for it. I find this completely unacceptable, and at the time if I would've known it would take so long and cost so much for an infant to eat I wouldn't have eaten there.

Our family has decided we won't be spending another dime there. The food isn't so out of this world that it's worth waiting 2-2.5 hours for, nor is the service good enough to help that...

Disappointing food and ignorant restauranteurs. I made a reservation at Colander because my GF told me it had a good reputation. Unfortunately after dining there, both of us were regretful. On a scale of 1 to 5, the quality of the food is a 1.5; the portion sizes are unnecessarily huge like American portions. Worse, however, was the hostess/cashier. She asked about the experience and I mentioned the bottle of wine I ordered came to the table already opened. The waiter laid the bottle and two glasses down and proceeded to walk away. Their Brunello sells for $225. This behaviour was shocking because, as with all unsavory establishments, when an open bottle of anything of consideration is brought to the table, one must wonder if that bottle has been around for months and gets refilled with whatever each time. An expensive bottle of wine is always shown to the customer who ordered it before it is opened at the table. Assuming this was a nice Italian restaurant originally, it is now run by people from India operating as if they are still in India. When it comes to international dining, having Indians running an Italian restaurant (poorly) is like having Czech people running a Korean BBQ or Brazilians running a Chinese restaurant. Culturally and cuisine-wise, it doesn't work - and to have a peon argue with me about the absurd wine service after asking me how it was is just ridiculous. Don't waste your time...