Trail Coffee Co. — Restaurant in Trail

Don’t let the fantastically worded menu fool you. I ordered the Turkey on sourdough with “cranberry aioli” with a cup of chicken pot pie soup. My wife ordered a sandwich and soup as well. The place was not busy, and had three people working the front taking orders and running food and at least two people in back making food. Our food took well over 30 min to get to us. We were hoping the food was going to make up for the wait. That was disappointing as well. The so-called cranberry aioli was nothing more than pink mayonnaise...zero cranberry flavor. The chicken pot pie soup had almost no flavor and had more ham chunks than chicken, floating in a flavorless watery chicken broth that tasted, and looked, like a little low fat milk was added to it. However, they roast their coffee beans on-site, and I will definitely return...

Soooo, with the amount of competition in a relatively small town, why would you not put your best foot forward?!? Why would the person answering the phone be the person least qualified to do so?!? Looked like 3-4 front-of-house people working there when I arrived to pick up my order, yet the person answering the phone is the only one who struggles with the English language. Couldn’t comprehend a relatively simple two-syllable name, nor the concept of sauce on the side. The staff talking to your clientele, are the ambassadors for your business. If you can’t nail that down, it doesn’t matter how good your product is. Which, was good, but didn’t justify the exorbitant price tag. I...

This is my favourite place in Trail. Really wonderful food and coffee at excellent prices, the soups are especially delightful. The service is always friendly and prompt. They keep a good balance between the different drink sizes, which is oddly not the case at other places in the area where you have to order extra shots to keep the flavour correct on upsized beverages. My one single gripe is that recipes aren't consistent between baristas when getting drinks with flavoured syrup. Sometimes a drink might be perfect and other...