Babylon Cafe — Restaurant in Vancouver

Discovered this place as stayed in hotel near and was rated 4.1 on Google. When arrived the place wasn’t to cleanliness standard I would have preferred but decided to give it a chance as some small shops are hidden gems. Unfortunately that was not this time. We ordered “shawarma lamb wrap” under Donair. Being familiar with shawarma, we asked the worker if it was donair or shawarma because they were different foods, just appear similar. She was unable to clarify and said same thing basically. When the “shawarma” came it had no shawarma ingredients except cucumber. It was a tortilla that was falling apart, a meat with taco seasoning, lettuce, and hot spicy pepper. As we kept eating we realized there was no shawarma, it was a mystery wrap. Following I asked the worker if we could have taziki for sauce to add as it was missing from the “shawarma”. She said okay, and brought Cesar dressing. As well, we ordered a small Greek salad for 7.99… which was not a Greek salad. It was tossed salad with no dressing. I questioned the manager as we had the wrong salad and he stated it was Greek. I told him it had no Greek salad ingredients besides cucumber (no olives, feta, tomatoe, etc). He continued to disagree and then gave a 50% off the salad. When the bill was changed, he charged $5 instead of 8, which wasn’t even 50% off. Unfortunately it was a bad decision of a place to eat. We witnessed a homeless lady walk through the shop behind the counter to collect cans from the trash. I questioned the worker as I thought it was a thief and she wasn’t bothered, said the homeless collect the cans from the trash. As important as recycling is, it was questionable for a homeless stranger to be behind the food counter… if wanting to help give recycle, this should have been organized in a more professional manner.

I do not recommend this restaurant as it was a...

Awful service - only interested in grabbing you off the street to place an order & get you to pay. Told food to go would be 6-7mins - what a joke! Everyone was waiting over 15mins & several people got wrong order. Priority clearly given to dine inside and kitchen staff clearly unable to cope but guy in charge just kept banging orders in & directing his female assistant to get more customers off street. He was quite abrupt & rude. My order was forgotten but despite asking several times, they lied and said it was coming soon. I waited another 10mins & clearly making other orders. After 25minutes, they presented me with the wrong food, then tried to tell me I had ordered something else. No apology at all just chaos. Only when I asked for my money back did they start to react but still kept telling me no problem! It WAS A PROBLEM for me!! The guy in kitchen was friendly but he had no idea what the meal included and I had to keep telling him food items were missing. He did not nderstand his own menu!! What I finally got was still not exactly what I ordered after 30mins waiting and a lot of hassle. The food was tasty but I will not return - they are only interested in getting as many orders in as possible & taking money - they tell everyone 6mins wait but it was well over 10-15mins for take away! Mine was 30mins. Total rude shambles & I was not the only customer unhappy. If you are getting things wrong & kitchen can't cope then stop hard selling in street...

This place is a joke, came here for lunch. I ordered the calamari and chicken wrap with fries. We were deciding if we should go to the restaurant next door, but they came out and poach us to the restaurant. It was just us in the restaurant and when the food came I asked why the calamari looks different from the picture. They said that's how we serve it, it was very deceiving and the service was very poor. When we ask for sharing plates they didn't come back with any plates at all. The chicken wrap is good but it fell apart and all the ingredients fell everywhere due to no extra plates were provided. The picture also had other sauce for the wrap and it wasn't given to us. This location doesn't care about customer service or their customers. I once liked the food here, but it has gone down hill. They don't care about their customers and it's like a take it or leave it attitude. Ever since they expand their restaurant with another store, they are desperate for customers and don't even care anymore if they like the food or not. I will not come back to this restaurant, the food speaks for itself with the attitude of...