Church's Texas Chicken — Restaurant in Vancouver

Remember when you were young, mom would say “ease up on those gravy, honey, it could upset your stomach.”? Yeah, I don’t. And apparently, neither do the staff working at this Church’s. I made the royal mistake of coming here thinking it’d satisfy my craving for poutine and make me happy the way my absent father never did. Boy was I wrong. Oh, they serve poutine alright. AS A DRINK. Lord Almighty Jesus Christ there was so much gravy in that poutine it should’ve been called French fries soup. There was enough gravy to fill the cracks in my heart the day my ex told me she hated my guts. And by that I mean so much gravy. Sooo much. You might think “clearly this guy’s exaggerating.” I wish I was. Instead, I’m curled up in the middle of my kitchen floor fetally because of the traumas I’ve just been subjected to. I’ve been thoroughly and vehemently violated. If gravy ever made the news for drowning a village, this Church’s would definitely be at the tippity top of the suspects list. Like we’re talking a 30:70 solid to liquid ratio. What in the ever-living Father and Son and the Holy Spirit is this cursed abomination? Homeboy topped that baddie up like Gravy was his middle name and the honour of his family and his cows depended on just how much of that brown runny broth he could possibly poured into the cup. He might as well put a straw in there and have me suck up the cheese curds like bubble tea. If you get one of the value deal combos, it’s 80 cents to upgrade your fries to a poutine. But stop for a moment before you make the decision to go down that road and do some soul searching. On God’s green Earth and with Him as your witness, ask yourself this: Do you really want to? If you still say yes, then smack yourself across the face. Because...

I just wanted a light sandwich late at night. I ordered the Tex Wrap, because the picture on the menu board, showed a filled lettuce and tomatoe chicken wrap. When I got home and opened the special box(I wonder how much it costs to make it, as opposed to a simple parchment paper bag?), I was quite dismayed at what I didn't see. The few tomatoe morsels would not have made a thin slice, if added up, and whatever lettuce shreds were there, did little to help. The 2 little chicken morsels were done well.(that's what the star is for) Overall no value here, and I'm still hungry. Are vegetables that much more dear than the meat they accompany? Are these employees being scrutinized as to how much or what they put into a sandwich?

Sept/22 After receiving the response below from the manager, I went in again the other day, and requested the same wrap, however this time I requested "extra lettuce and tomatoe " and I was charged extra, accordingly. Sadly when I got home I noted that there was absolutely no difference in the quantity of lettuce or tomatoe as seen in my picture, so I decided to return the sandwich and get a refund. The manager apologized saying that I "might have gotten the standard portion by mistake." I mistakenly presumed that according to the manager's reply this issue would have been addressed, I still see little value here, and no attention to detail, or cleanliness in this fast food dispensary (not to be confused with...

Service 5/5 - Workers were efficient and very friendly despite being slammed at 11pm on a Tuesday. The ordering system is a bit unorthodox, you drive up to the window where you order, pay, and then receive your food, but it seems to work well since I took about 3 minutes from ordering to getting my food.

Food 5/5 - I got a 4 piece meal - half spicy, half regular - Chicken was piping hot and crispy, not too greasy, and tasted delicious. The Honey biscuits were delicious as well, not too sweet, with a nice crunchy exterior and soft interior. Finally, the fries were the real winner in my eyes, they were by far the crispiest fries I have had from a fast food restaurant, they survived the 20 minute drive back to North Van and were still just as fresh when I finally ate them.

Important notes:

I had ordered a 5 pc of Jalapeno Bombers which I did not receive, I let it slide because there was a huge lineup and the staff was doing their best and I understand mistakes happen, expect a wait when you visit this location but know that it is worth it.

The location also seems to be undergoing renovations but all menu offerings were available and overall things seemed to be functioning as usual

If you read this far, what are you doing? go get some...