The main issue I had with this restaurant is how long it took for our food to arrive. We sat down for dinner and ordered around 6pm. Based on my photo time stamps, the sashimi platter arrived at 6:26pm (26mins), and the tempura arrived at 6:42pm (42mins). Neither of these dishes are ones that I would expect to have such a long waiting time for. The rest of the food started arriving more quickly at 6:54pm, almost an hour after we arrived.
What also bothered me more was it seemed there was a constant flow of food and service towards the private room near the front of the restaurant in comparison. There was even one plate which looked like a whole crab on a sashimi platter that the staff member placed on a nearby table, took a picture of the dish on his personal phone, then brought the dish to the private room. I assume that room was ordering some special/expensive dishes that seem to warrant special service and treatment.
The restaurant was also not particularly busy at the time we arrived, as there were at least 6 other empty tables, so I donāt believe the slow service was due to an excessive number of guests.
Food wise, when it arrived, the quality was okay. The parmesan beef rolls didnāt taste like they were just seared on top as it was cool when eating, and the salmon oshi had very dense, tightly packed rice. Price wise as well, it came out to around $250 after tip between the 5 of us this evening.
Overall, price, service and quality would make me want to avoid this restaurant in general, in favour of other good Japanese restaurants...
Ā Ā Ā Read moreI recently had the pleasure of dining at Kyuzo, and it was an extraordinary experience from start to finish. From the moment I walked in, I was impressed by the warm and welcoming ambiance. The decor is modern yet cozy, creating the perfect setting for a memorable meal.
The sushi here is simply outstanding. Every piece I tried was a work of art, meticulously crafted with the freshest ingredients. The variety on the menu is impressive, catering to both traditionalists and those looking for innovative flavors. I particularly loved the chef's special rolls, which showcased unique combinations and impeccable presentation.
The service was top-notch. The staff were attentive, knowledgeable, and genuinely passionate about their craft. They took the time to explain the dishes and made excellent recommendations that enhanced our dining experience.
In addition to the sushi, the restaurant offers a range of delectable appetizers and desserts. The tempura was light and crispy, and the mochi ice cream was the perfect sweet ending to a fantastic meal.
Overall, Kyuzo exceeded all my expectations. It's a must-visit for sushi lovers and anyone looking to indulge in an exquisite dining experience. Five stars,...
Ā Ā Ā Read moreCame here when they just opened at 5, and ordered food for one person. The waitress who greeted me was not the most welcoming person in the world. I decided on what I wanted quickly, but it was nearly impossible to get her attention (again, there was no one in the restaurant because they just opened), so I had to grab somebody elseās attention instead. It turned out that they took 28 minutes to cook my 1-minute-on-the-grill order - when the restaurant was nearly empty.
When I confronted the same waitress about the fact I had been waiting for almost half an hour with nothing brought to my table, she gave me an attitude, went into the kitchen, and brought my food out in 10 seconds. This means that my order was prepared by the kitchen and it was just waiting for SOMEBODY to deliver it to my table. Perfect. Instead of apologizing to me, she had to double check my order to make sure what they wrote down was correct...
Lateness of food prep/delivery was not the main reason why I decided to give this negative review. It was the waitressās dismissive attitude that...
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