Today is my second time going there. I ordered a chicken bowl and asked if I can have 2 sides (coz I was not sure if it should be 2 or 3). He grabbed 2 sides and asked if I need protein, I said yes it is chicken bowl. He put a chicken on the top and then asked me to check. The amount is much less than last time (chicken bowl as well), and I asked what should be included in a chicken bowl. He told me it should be rice or greens as base. But the barista didn't even ask me. I asked for rice and he gave me rice in another smaller bowl. I asked then if I can just have a regular chicken bowl with base at the bottom and sides and protein on the top. Just like last time. He then mixed them all up together and give me a bowl like this. I really didn't want to pay coz I don't wanna even eat with seeing the bowl like this messy. I know everyone now is wearing a mask and it is a hard time, but please LISTEN to your customers what they are ordering! There was no one lining up behind me. I don't know what he was rushed for. I won't go there again. The bowl is not cheap and I would like to pay for something more worthy for the food...
Read moreOrdered oat milk in our tumeric lattes. We paid for our order, only to be asked shortly after sitting down for an additional 2 dollars as they undercharged us for dairy milk instead of oat milk. Not a problem to pay 2 dollars extra as long as the order is right and we get oat milk. My wife and I have serious health issues that mean we can't have dairy. We ask that they're sure we have oat milk in our drinks and NOT dairy and we are assured we have oat milk. A short time later it becomes obvious that we were given dairy. Consequently my wife gets to spend the rest of the day and evening with worsening abdominal pain and I get acid reflux and anxiety for being given dairy for the first time in two years after cutting it out of my diet to beat cancer. Service with a smile ceases to feel good to a customer if it proves to be...
Read moreGood place for a healthy meal. We had a carb heavy meal in the morning and wanted veggies but not just a salad. I had the short rib bowl and loved it. You first choose your protein which determines the price of the bowl. You then get to choose either power greens or brown rice as the base or you can do half half. Then you get to choose two different sides. I had the brussels sprouts with apricot and beets with snap peas. My husband had the full grilled chicken with curried cauliflower and mushrooms ditalini. He was surprised at how tender the chicken was. Portions were a bit lacking and his bowl looked kind of sad. My bowl was ok because the beets take up more room. Overall good food just a but pricy for the portion. Overall quick and efficient service and the...
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