Triple O's — Restaurant in Vancouver

Went on a Friday afternoon around 6pm to fill gas and a quick pick at Chevron on Main & Marine, saw no lineups at Triple O, ordered chicken burger and asked to replace the fries with onion rings, waited 10mins, still no other customers at the cashier/ counter. Picked up my order and went home. Had a long busy day. Found fries instead of onion rings when I specifically told the sales girl, please make sure to replace fries with onion rings. I called Tripe O and the supervisor told me to come back and change the fries. She didn't care, seems like customer service didn't matter at all. I told her I will go over tomorrow. Next day, spoke with Manager Manik and returned the fries. Manik asked if I wanted a coupon or get another order. Manik made me felt like I was there for a free meal. Totally no management skills at all. Never once he apologised and or mentioned about training or talking to the sales rep. If there was a lineup, I understand people make mistakes when busy, but when there was no one at all and only 2 people dining and one lady playing keno who was talking to me while I was waiting, just goes to show very poor customer service. I just...

Got one of those peanut butter jalapeno burgers, and when I opened it I was really excited. The thing had heft. Then I took a bite and realized what that heft actually was. Turns out, it was loaded with 4-6 layers of lettuce and a ridiculous amount of mayo. Nobody ordering peanut butter and jalapeno on their burger is excited for the lettuce and mayo part of the meal. Every other bite I'd drop another piece of mayo lettuce somewhere on my floor, couch, or laptop. Sure, maybe I shouldn't have been using my laptop as a plate, maybe I shouldn't be eating a messy burger on the couch, and maybe I should just cut out the middleman and eat burgers directly off the floor like David Hasselhoff that one time, but I'm still a bit miffed that my $9 burger was nearly half filler. Reduce your lettuce and mayo consumption, gas station Triple O's. With the way you're overusing them you'd think Nat Bailey was buried in a coffin made of iceberg leaves and embalmed with a mixture of egg whites and vegetable oil. His ghost won't haunt you for occasionally forgetting to overdo the non-sense, guys. He's too busy haunting baseball fans to care about flavorless toppings in a...

As a regular customer and visited several times Grandview and Metrotown's Triple O's but this one on Marine Dr is no good. 2025/06/25 at 6:30pm going home ordered my favorite Cesar salad with grilled chicken and bacon. Checked the bag since it looked small found just a little portion of salad in a small tray and in another similar tray small pieces of chicken and bacon. Had ordered this dozens of time, it comes in a bowl full of salad with a whole grilled chicken breast, what I got here was not even half of it. After complainted got more salad and more chicken (no bowl). Server excuse was they were short of chicken, how come she didn't tell me that when I started ordering ? Also the other burgers I ordered were dripping sauce all the way home, this is not Triple O's standards for what I know.

2025/06/30 Don't log into the suggested link, you waste your time, have to give personal info and listen to excuses for their sub standard service. No longer the Triple-O service we all know, just lost several customers, anyway they don't serve salad anymore; in these days so many...