Pataterie La Belle Province — Restaurant in Vaudreuil-Dorion

As a client, I always enjoyed their food. As a driver, I am appalled by the assumptions and treatment towards me on behalf of the owner and the unprofessional staff.

Upon entering to pick up my uber delivery, I was asked if I have a hot bag. I replied by saying yes, it is in my trunk. They told me to come in and show it to them.

To start our interaction off by essentially telling me that I am a liar, when I already said that I do in fact have a bag and that I am telling the truth, is unprofessional. Furthermore, to then ask me to show them the bag as a "favour" was absolutely ridiculous. Why would I do a favour for somebody who assumes the worst of me and comes to the conclusion that I do not speak truthfully without even knowing me? At that point, you have already lost my respect.

I was upset, as any reasonable person would be after having this assumed of them. But I proceed by grabbing my bag from the car anyways, albeil in a poor mood, to present the bag to the staff. Their response was a mocking "ahhh see that wasn't so hard". Strike two.

For the owner to then tell me that I am no longer welcome to eat in any of his restaurants because he owns all of them in the area is strike three, tripling down on their stupidity.

And despite all of this, I still delivered the order, even though I was more than within my rights to cancel the order. Why? Because the client should not have to pay for a restaurant owner's asinine behaviour. 👍 Some restaurants require the bag, but not to have the driver prove it to them by having to fetch it and present it to them, my job is already tough enough. He was more than welcome to come to my car and see it for himself.

After this engagement, I called uber and asked them. Nowhere in the uber policy does it state that I am required to prove this. It is recommended that I have one for deliveries, but it is not up to the restaurant to decide that I am guilty until proven innocent. Furthermore, if the food is delivered cold, as a delivery person, I am the one who suffers from a poor tip and rating. The restaurant was already overstepping their bounds by automatically stating that I am not an honest person.

Word of advice, before you claim that you understand policies and make ridiculous demands from people, know what you are talking about.

Never will I deliver for nor eat at your...

Un festin malbouffien assez satisfaisant.

Diner en couple du 8 novembre 2017. Nous avons payé $16.55 avec taxes pour un trio poutine à $9.55, deux vapeurs et une frite à $2.85. Nous avons profité des hot-dogs vapeurs à $0.79 bien sûr et c’est la raison principale du pourquoi nous nous y fîmes une pause diner. Mon épouse a eu soudainement une attaque de poutine ce qui gonfla la facture envisagée mais elle me légua un de ses hot-dogs ce qui équilibra équitablement les calories. Le décor intérieur est des style diner des states et il y a des places extérieurs quand la température est assez clémente. Nous ajoutons quelques photos pour vous. Une fois de temps en temps et pourquoi pas !

Avis écrit le 10 novembre 2017 à Salaberry de Valleyfield, Québec, Canada. Spécial hot-dogs à $0.79 avec trop petite frite pour le prix.

Nous avons encore tenté notre chance cette fois le 11 mai 2017 avec ce spécial hot-dog à $0.79 qui était tentant. Nous en avons commandé 4. La frite était trop petite pour le prix de $2.85. Le festin malbouffe était potable dans son ensemble et le service fur correct. Un jeune homme a donné une portion d’oignons à mon épouse à sa demande pour mettre sur nos frites et ce, avec un large sourire ce qui fut apprécié. Nous avons photographié notre cabaret et numérisé l’addition que nous ajoutons ici en photo avec cet avis. Total de $6.90 avec les taxes. Nous y retournerons sûrement.

Avis rédigé le 15 mai 2017 à Salaberry de Valleyfield, Québec, Canada. Très ordinaire cette fois dans notre cas.

Souper rapide en couple le 30 mars 2017. Total du festin malbouffien de $9.20 avec taxes .Les hot-dogs étaient à $0.79, la frite trop grasse $2.75 et la boisson gazeuse en fontaine vraiment trop chère à $2.10. Ce n’était pas la grande propreté à l’intérieur. On tentera de s’en souvenir pour une prochaine fois. Nous ajoutons notre reçu de caisse en photo.

Avis écrit le 1er avril 2017 à Salaberry de Valleyfield, Québec, Canada. Nous y sommes allés une première fois le 5 juillet 2013 et nous vous proposons quelques photos de cette visite.

Avis rédigé le 19 juillet 2021 à Salaberry de Valleyfield,...

Respect your opening hours and don't waste our time.

It is an excellent restaurant with the best poutine in town which is why I was relieved to just have had made it there 10 minutes before closing today (dec 22), I walked right past the bright "ouvert" sign that showed the restaurant closed at 8pm and there were two employees inside so one could imagine my surprise to find the door locked. I knocked on the glass to which the man behind the counter responded by gesturing that they were closed. As this happened, two other would-be customers walked up only to find the door locked as well. That was just lazy and shows an unacceptable lack of respect to customers...