KINTON RAMEN VAUGHAN — Restaurant in Vaughan

Came here on the afternoon of the grand opening day with my family. There was a long wait and line-up as expected, but we were offered free tea while waiting, so that was pretty pleasant. When we were seated, the service was fairly quick and the waiters were nice, as well. The atmosphere of the restaurant is a bit tight since the seats, especially the 4-person tables are very close to each other, but it is lively though and feels inviting. In terms of the food, the plating looked very appetizing; however, I was quite disappointed that there were only 2 single small pieces of beef in my ramen, because in the menu, the pieces looked fairly large. I ordered the beef shoyu ramen, and it was $18.99, so I’m expecting there to be more meat for the price that I’m paying. Of course, because of the grand opening, all single ramen bowls were 50% off, but on a regular day, $18.99 seems too much for just two tiny single pieces of meat and the rest of the dish are just the noodles and veggies. The noodles and the beef was good, but the smell and taste of the beef is very similar to that of barbecued steak and the scent was so strong, therefore, it was overpowering the original soy sauce broth of the ramen. So, I wasn’t able to get much flavor from the broth, since it just tasted like barbecued steak the whole time. My parents ordered the beef original ramen which is also priced at $18.99, except it comes with a whole egg, so that was nice, but there was still only 2 small pieces of beef and the broth of the beef original ramen was lacking a lot of umami and tasted bland, to be honest. I was also saddened that there was no discount offer on the other side dishes nor the family meal for 4 combo, besides the singular ramen bowls, and especially since it was the first day of grand opening, it was a bit upsetting to hear that. Overall, it was a mediocre experience, but I would not consider coming back the next time, unfortunately and will find other alternative ramen shops that have cheaper prices, nonetheless, shoutout to the waitresses and waiters for their kind service! (Nov 2023)

UPDATE - ( JULY 2024) - Kinton Ramen has definitely improved in quality and I’ve ordered twice here via DoorDash and also went in-person again. Their special menus and summer menus are the best, way better than the regular menu, so it would be nice if those dishes became permanent and not limited time offer only. The dry noodle beef mazement bowl is delicious! It would be nice if there was more beef and veggies added, but other than that, it’s good 😋! Sauce is a bit salty, but it’s alright 👌 Also, I don’t know why but their online delivery service is much faster than in-person dine-in, which doesn’t really make sense to me, but thumbs up for quick service via DoorDash; however in-person dine-in service needs to be quicker. Me and my dad and few others were in the store, but service took quite long though. The waiter is alright, hospitality could be better, but pretty decent nonetheless 👌 Also, great idea offering a special price discount for the ramen + rice lunch meal, but it would be better if the ramen wasn’t plain though. Some egg/ pork or tofu at least , would be good. Also, the stools kind of hurt to be honest and not comfortable, and also the cups need to be washed thoroughly more because I found onion stuck to my cup. Will be ordering again next time though, but please consider my suggestions for improvement!

[UPDATE - FEB 2025] Love the veggie immune booster ramen, but again, Kinton Ramen usually puts too much ramen noodles and the meat portions are very small and broth can sometimes too overpowering. Needs more refining of the broths to make it feel more like...

We stopped at Kinton Ramen on our way back from Blue Mountain last night. The restaurant was scheduled to close at 10:30 PM, and we arrived at 10:06 PM. We’ve dined here before and felt comfortable because my son has a severe dairy allergy and the food has always been safe for him.

Unfortunately, this visit was very disappointing. As soon as we walked in, instead of being greeted, we were met with visible frustration from the floor leader, who made it clear our arrival was an inconvenience. We were told the restaurant was closing soon and asked to “make it quick,” rather than being welcomed. We explained we already knew our order and would be very fast.

We had two small kids with us and requested high chairs. Again, this was met with an attitude as though we were asking for something unreasonable, when in reality, it’s a basic part of service. Thankfully, our server was kind and took good care of us when it came to placing the order.

However, there was a mistake with our ramen request. I had asked for the meat to be served on the side since I was sharing with my little one, but the dish came with meat already in it. When I reminded the server, the floor leader again approached with an expression of annoyance, rather than understanding or professionalism.

We also re-shared our concerns with our server, who then passed them on to the floor leader. Unfortunately, the leader made no effort to come to our table and address the situation directly. Instead, it was our server who returned and, trying to make things right, offered a small coupon for a free item on a future visit. While we appreciated her effort, the responsibility should not have been left entirely to her.

I completely understand that staff want to finish on time and go home—it was late for us as well. That’s exactly why we ordered quickly and respectfully. But if the kitchen is still open and the restaurant is not yet closed, customers should not be made to feel unwelcome. The role of a floor leader should be to set the tone for excellent service, not to show disappointment to paying customers and avoid addressing concerns.

We left feeling let down and unable to enjoy our food. It’s sad because we wanted this to be a nice experience for our family, but instead it was filled with unnecessary tension. I truly hope management addresses this, because the quality of service should match the...

Communication barrier with server and myself. Seemed she had trouble speaking english. To date came to this location twice so far and each time same communication issues. For example server asked me more than once what I told her and when she reiterated I had trouble understanding her. The food was good. The deliver time good but no table checks! No follow up… how’s the food, want anything else, more water. Nothing. Would have been nice at least once for someone to come by and see how’s my meal and if I need anything else. It’s 5 pm not busy at all. Atmosphere looks like good like any other Kinton. Although what’s with the big menu posters on glass windows? Why? It cheapens the place the experience. Kinton not suppose to feel like a fast food joint! Suppose to have a cool vibe. No? It also blocks the lovely view of parking lot. No need. Use a semi transparent QR code to take people to that particular info you want to promote. Simple is better. I’ll be coming back. I was not offended or bothered. I just want this place to do well. I like having a good Ramon restaurant close to where I live. Needs to be followed up with genuine customer service every step of the way. Table checks often, clean up empty dishes and try to up sell! Helps restaurant and customer. Ask if I want a dessert. Before my mind how a lot of places lack basic customer service and it goes a long way. Be also nice if manager went around asking how everyone doing. I’ll come back because I want to support the businesses in my community which is why I’m also being brutally honest. Good managment would take this hood advise and implement changes....