New Wok New Wok — Restaurant in Vaughan

honestly, have not been to New Wok since I used to work in this mall a looong time ago. I knew this place as a decent7-8 out of 10 for mall Chinese food court. Now I have been eating at Nations at Hwy 7 and Weston and it was $10.99 for carbs and two options PLUS a small soup, but the price went up to $11.99 so I happened to accompany a co-worker to pick up something and to grab some food. Well, I had that Chinese food craving so I thought I'd stop by and see what the price would be thinking it would be like $15-$17. For Carbs plus 2 choices it was $11.49 or so! To top it all off, I can say as a Korean, married to a Chinese woman but born in Canada kinda guy, this food that I got was near restaurant quality, like MR Congee or Congee Queen. Mind you I got Scechuan Beef and the Black Bean Chicken with Bean Sprout option instead of carbs which I was impressed with. My friend and I were shocked and delighted and couldnt stop talking about how much better the food was and it was 50 cents less but I mean no side soup but still. Now I'm pissed bc I can't find them on and Food Delivery App. Bstards! lol Anyway, needless to say we will go back to check for consistency but I'm giving the food 5 stars today. Service adequate nothing special, typical Vaughan customer service. No smile not friendly but efficient. Atmosphere? It's Vaughan Mills....plenty of seating, pretty clean, what else can I say? Very happy with this pickup order. OH ONE BAD THING NEW WOK. Portion kinda sucks. Get about 10% less food than Nations. The take out box is divided into three sections and you can feel at the bottom that it tapers in a lot so whatever food you see above the half way mark of the tray is pretty much what you are getting. But Food is still very nice. Meat quality too, much better than most Chinese food court food. Looking at other reviews, I really believe they hired a proper cook from a good Chinese restaurant so the quality is so...

I don’t usually go for American-Chinese, but when the craving hits, it has to be done. And New Wok New Wok? They nailed it. With just the right retro vibe in their menu, they served up a legit memory lane moment that took me back to the grit of graveyard shifts and soldiering through shopping mall days. The service might be spotty for some, but credit where it’s due, they actually welcomed my questions and helped me figure out what to order. You don’t see that kind of effort in many food court spots. I went with a variety of meat toppings on a Lo Mein base, and while it leaned a bit salty, the flavors were clear, bold, and unapologetically classic. Exactly what I needed. It’s not fancy, but it doesn’t try to be. It’s comforting, straightforward, and honest. Qualities that hit differently when you’re chasing nostalgia. Oh, and the name? Love it. Can’t help but laugh every time I say it. If you’re looking for old-school vibes and flavors that get the job done, give it a shot. It’s got character, and sometimes, that’s...

This place is just horrible! I have no words how we were treated at the counter 🤦🏻‍♀️ There was no ppl in line,the woman and man on the picture were talking on their own language and I waited at lest 2 minutes before they give us any attention even tho we called them! After I asked them to try a pc of chicken that my friend wanna to get,the man started talking very rude and disrespectfully by saying “we don’t give samples” rolling his eyes on us and continued mocking us with the girl beside again on their language! Which is very unprofessional. The owner should pay attention to who he hire for his business,because there’s a reason that ppl write negative reviews and the shop have only 2 stars. We should’ve check before ordering anything from here ! 🤦🏻‍♀️

Very disappointed with their customer service and the food also tasted very bad,seemed like wasn’t freshly cooked 🤢 Unprofessional service and rude ppl. Just skip this place and get your meal from elsewhere instead of wasting your time and money on...