Pizzaiolo — Restaurant in Vaughan

I recently visited this pizza place for the first time, eager to try it out and order three different pizzas. The staff informed me of their promotions and explained them in detail, which seemed great at first. However, when I tried to use the promotions, I ran into several issues that left me frustrated.

For example, there was a promotion for an XL pizza with two toppings. I asked to add a third topping and pay extra for it, but I was told this wasn’t allowed. The price difference between the promotion and a regular 3-topping pizza was $15, which didn’t make sense. Why not allow customers to pay for additional toppings?

Then, I considered one more promotion for two medium pizzas, each with two toppings (a total of four toppings). I asked if I could put three toppings on one pizza and one topping on the other, still sticking to the four-topping total. Again, this was denied. Although I wasn’t happy, I reluctantly agreed.

Finally, I requested one of the medium pizzas to be gluten-free and offered to pay the difference. Once again, I was told this wasn’t possible, meaning I couldn’t use the promotion. At that point, I decided not to get pizza for myself and looked for other options.

Ultimately, I ended up ordering two pizzas without any promotions, as this was what my wife wanted for a small party we were hosting.

The overall experience was disappointing. The rigid rules around promotions make no sense and don’t allow for customer preferences or basic flexibility.

The only reason I’m giving two stars instead of one is because of the staff member who assisted me. He was nice, patient, and genuinely tried to help, but the policies tied his hands. Unfortunately, I wouldn’t recommend this...

I ordered late night delivery, and got a Soprano Pizza with spicy Italian sausage. When ordering the pizza the guy on the phone is quite. Furthermore, the pizza came very quick, and best of all when the pizza arrived it was actually hot. Next the flavours of the pizza were amazing. I only ordered because I used to get pizza from this place downtown but never knew it was open in our area. Overall this is a very great chain. This location in particular impressed me a lot. I would say it's arguably better than the ones downtown. I will for sure order from here again and would recommend others try it out. The only thing I would like to see for the franchise as a whole would be to add some coupons or incorporate some meal deals. I feel like the price is a little on the high side if you are comparing it to other medium to high-end Pizza restaurants. That being said this place deserves a 5-star rating for it's amazing food, fast delivery, and great...

Let me tell you something about this place… and more specifically, the employee by the name of: Alexander. There’s nothing more soothing to the eye in this world than walking into Maple Pizza Iolo and seeing the smile on this guys face just knowing that he is about to whip up the most delicious pizza you will ever consume in North America. Alex is swifty on the grill and tight on the pepperoni tosses. When he sprinkles that parmigiano cheese on top, it reminds me of my nonna making me a home cooked meal back in 08’. Every time i leave this place, my hunger is not the only thing that is satisfied. I feel replenished mentally and physically just from the astonishing experience i have every time i come here. I would recommend this place any day of the week. Hungry? Pizza Iolo. Pool Party? Pizza Iolo. Family get together? Pizza Iolo. First date? Frick...