Four Spice — Restaurant in Victoria

I ordered from here for my partner and I, we got a chicken vindaloo and chicken biryani. The vindaloo was as expected, but the chicken biryani was requested to have no spice in it, and it was at the very least medium spice. Really disappointing because I am not able to eat it, it’s even too spicy for my partner who loves spicy food. If their chicken biryani is not able to be made without spice, it’s the responsibility of the restaurant to communicate that. They easily could have given me a call and I would have changed my order, but they didn’t so there goes my money down the drain. The portions at four spice are so big so it definitely doesn’t feel good to waste what would have been 3-4 meals for me. I am disappointed in my experience...

I just want to start off by saying that as an international student from India, I have always found home in Four Spice. BUT LATELY, their wicked customer service has become a reason for my ill health. Since last two times, the old man has been deliberately messing my orders. Not always am I in the position to tip, and last two times I couldn't tip. He would ask the spice level, to which I would say "mild", but the food would be so spicy that on two occasions I have ended up with stomach pains, vomiting and diarrhea. I have had to throw the leftovers and as an Indian, I do not take well to that. The couple is nothing but nice. Never had any issues with them. However, their old man is vicious. I was a regular customer but I am...

Zero masks every time I've walked in and there are always three to four people back there. Secondly, every time I have walked by or in (simply asking if open or if vegetables come in a curry as the ingredients are not listed), the patriarch of the family has always been short and rude and mutters annoyance beneath his breath. Little did he know, I understand the same language...

I opt for our neighborhood restaurant foods and all are so delicious, but would like to support friendly businesses that don't belittle their customers under their breath, be it for one question or for not knowing what to get as soon as they walk in the door...or anything...