Starbucks — Restaurant in Victoria

I came in today at noon with my father for a coffee and while waiting together in line (masks on and social distancing from other customers) we were asked to split apart and stand on separate floor stickers. I politely informed the staff member (who later claimed to be the manager and refused to give me her name when I requested to make a complaint) that my father was part of my personal bubble and that we were being courteous of other people's personal space. The staff member said to my father and I that it is just the rules and she is just enforcing them. I respectfully stood on my designated sticker the best I could. Enjoying conversation with my father, we were interrupted once again and told to stand apart only this time in an unpleasant tone. At this point I looked around the store and realized my father and I were being singled out. I pointed out many customers in the store breaking her "rules" yet she persisted to harass my father and I while we waited for our coffee. At this point I wanted to get my coffee and get out. Finally our names were called and we pick up our drinks, but the staff member needed to make one last snarky remark by wishing us "a super fantastic day" in an extremely sarcastic manner. That for me was it. That is not customer service, that is passive aggression. I asked for her name and she outright refused, saying "I'm not giving you my name". I then requested to speak with a manger, to which she replied "I am the manager". I then told her to learn how to do her job, and...

Popular spot but with good seating and atmosphere.......(my older review) now however, I went for breakfast this morning and here is a gentleman sound asleep in the bench (see photo)....of course everyone looked but most just grabbed their orders and left....management did nothing....I talked to one of the staff and said it didn't exactly fit with the Starbucks image....another older customer then complained also about it and as it turns out she had been accosted (physically grabbed by the neck etc..staff had to pull him off and call police.) so this additional situation disturbed her understanably so...SO....it appears there might be an issue here at this location with a lack of management policy in this regard but they should get on top of it....it is across from the Eric Martin Pavilion which deals with those with mental imparements so Starbucks should be vigilant. I will return, but just be aware of this...

Lovely staff, spacious, great parking and plenty of seating with power and USB ports.

Let's be real. coffee ain't cheap. Starbucks also charges extra for milk alternative (I am lactose intolerant, so not really a choice).

BUT: Every. Single. Time. No matter what I say: they leave room in my coffee. Every. Single. Time. I don't want to be that guy who asks the barista to heat up more milk to fill my cup. Sometimes, rarely I do, but worst case the tension that creates is tangible.

So, here I am, sipping on my coffee that is missing 10% of its contents. Every. Single. Time.

If there was a different Starbucks close to home, I would go. I really would.

See picture. That is the best they can do. Forget getting it without room. Don't...