Subway — Restaurant in Wasaga Beach

Food was standard. Place was clean. The sandwich artist I had was terrible. Try as I might, he could not understand me. It took so long to get through with my order. He forgot to include my daughter's drink with her kids pack and I could not explain it to him so hed understand and I ended up being g forced to buy her a separate drink after I had already paid for my order and it cost me $3 more! The whole kids pack, drink included was only $5. I ordered the sub of the day and didnt get the sub of the day price. Attempted to explain this to him and had no luck, finally got fed up and just paid the regular price. I ended up being charged a total of $25 for 2 6 inch subs, a small fountain drink, a small chocolate milk and a bottle of water and a kids pack with no drink. Really upsetting. I was only passing through town and therefore, was not going to be able to go back in to see any manager or anything like that. Hopefully they see these and deal with the issue. I was there Sunday, Feb 10th 2019 at 3 PM. I won't...

The young girl that served us tonight mar 22 2024 7:04pm shows as 55 on my receipt instead of a name. She had no customer service skills at all. I ordered a great canadian club which usually has mustard and mayo on it but instead I was told subway no longer carries mustard!!!!! What the hell??? It's a cold cut sandwich shop and they don't carry any mustard...WTH. First they get rid of green olives and now mustard, I believe it is time to say good bye to subway. It's too bad they have no idea how to make a cold cut sandwich anymore. Very disappointing, the bad customer service could be overlooked but no mustard is ridiculous. We purchased two foot long sub combos and it cost us 40 bucks but they cannot provide a cold cut staple like...

I have been eating meatball subs for 30 years from many, many locations in multiple countries. This one ranks as the worst I have eaten, and I love this sub normally. Meatballs were cold, the taste was off (like they were not fresh). One meatball in sandwich my son had was hard and cold on inside. My wife's tuna sub had barely any tuna in it. I cant convey how disappointed I am. Where is the quality control? Just terrible. I will not return to this location.

UPDATE: wrote a review into head office. Was contacted by owner offering a free sub and then did not follow through. This location is a complete joke. Clearly its the way it is due to poor management. I hope they close down. Will drive into stayner or river rd...