Cafe Pyrus Outpost — Restaurant in Waterloo

They are very nice here. I wish that I could afford their unique treats! But actually, sometimes I can!... because Cafe Pyrus regularly donates their day olds to us less-capables by way of the community fridges around back... The ones that... drum roll... happen to be the best community pantry/fridge location in all K-W! Yeah, woo! Literally the coolest. Two fridges.

Don't worry, only a handful of us desperate souls are feral to the point of scattering countless items around ourselves while repacking our bags after grabbing some gluten free peanut butter chocolate chip muffins from the back, muttering incoherently. Even fewer would dare approach the seating area. Oh no. Not with the laundered smell of the middle class wafting around from the front, dancing around the small wooden cabin along with the echoes of lighthearted smalltalk and laughs that know no despair beyond grandma's hip surgery, which, huh, I guess ranks highly. Me, I do my best to twist a smile of greeting onto my face whenever I make the mistake of shuffling up from around the back corner of the building during open hours, suddenly in full view of happy families on rainbow picnic tables eating snacks, as parents try not to visibly tense up and I try to twist directly towards the pantry door and claw it open, desperate to make it clear as quickly as possible that I am not coming any closer or making needless eye contact. Phew. Thats why we mostly come at night. Mostly.

Please oh please will this make Google stop requesting my review over...

Please note this review is based on TIPPING

Today I was visiting a friend who is vegan and wanted to bring her something. This place was one of the first options that popped up on Google.

I ended up getting one chocolate chip cookie and one peanut butter as well as one Cinnabon. The pricing of the Cinnabon was NOT listed - in my opinion I think this pricing should be on the menu, as it is a featured item.

The cookies were $4.25 / each for a total of $8.50. The Cinnabon ended up being $4.25 as well for a total of $12.75 before taxes. With tax it came to $14.40. The cashier asked if we wanted to pay with cash or card and we said card. Had she said there is no tax or any of the sorts if we use cash we most certainly would have used cash. When the cashier tapped credit card on the payment terminal, the tipping guide popped up and she automatically clicked a 10% tip.

SHE DID NOT ASK IF WE WANTED TO TIP NOR DID SHE TURN THE TERMINAL TO US

The overall total came to $15.85. $12.75 x 13% tax = $14.40 $14.40 x 10% tip = $15.85

I did not see any type of sign that said a 10% tip or service fee would be applied to the purchase and nor was I advised of anything. I saw what the cashier did with my own eyes.

I understand if she provided a service or I ordered coffee or something to be made. All she did was put the 3 bakery items in the paper bags. I always tip at establishments so to see this happen without being turned the terminal or asked is crazy. It’s just the principle of things.

BEWARE of cashier...

I went to get some food from them. They charged me 10% tip on my order without asking me. I later confronted the girl on counter and she said that they take 10% tip from everyone and it’s written somewhere on the board, I asked her to show me on the board because there is nothing like that written on the board and you can’t take 10% tip from everyone forcefully. Then she said that we don’t get option on the computer to not add the 10% tip on any order. After that I told her that show me what options it shows when you take order and it had No tip option on the screen. I told her that you have the option to select No Tip so why did you not do it, then she was like I can give you the refund, I’m sorry. I told her that I have been to Kitchener cafe pyrus also and they never charged me like this. I dint take back the refund from her but that’s very unprofessional of her. Whoever goes there just be careful of this thing. Most funny thing is that on the bill they write we promise not to poison our planet, our employees or OUR CUSTOMERS FOR PROFIT.😂 See the photos I’m adding you will see it...