Quattro Restaurant — Restaurant in Whistler Resort Municipality

We came here to celebrate our one year wedding anniversary, as my parents had told me it's really good. The lobby is STUNNING and a great place for photos. I had made our reservation well in advance online and indicated in doing so that it was for our anniversary (they ask if it's for a special occasion). We were greeted and seated promptly. They have coat check which is nice. When being seated, the hostess also asked if it was a special occasion so I again mentioned that it was our anniversary.

Our waiter, Tristan, was extremely knowledgeable of the menu and very friendly and attentive. We were offered still or sparkling water- I chose sparkling. I assumed both were complimentary so was very shocked to see a $9 charge on our bill after the fact! He should have mentioned this is an extra charge.

For drinks between the two of us we had: the mint and honey infused sour, the Jamaican snowstorm, and an espresso martini. All were absolutely delicious. For food we had: the carpaccio to start, the gnocchi, linguine pescatore, and tiramisu.

The carpaccio is one of the best I've had- everything it was paired with made perfect sense and we ate every last bit of it. The downside is is apparently it usually only comes with one small piece of toast. Our waiter offered to add extra for us, but this ended up only being two other small pieces for a $7 up charge which again, was not conveyed.

Both pastas were very tasty however the gnocchi was quite bland unless eaten with some of the blue cheese it comes with. Both portions were a little small for the price point. For dessert we had the tiramisu which was perfection- highly recommend.

Since I had been asked twice if it was a special occasion, I expected our waiter to say something and possibly offer a complimentary dessert or something as is usually the custom at a higher end place. However, it was only AFTER I paid and mentioned this again directly to our waiter that he became aware. Apparently no one had conveyed this to him! As soon as he became aware he offered us each a complimentary glass of Prosecco which was very nice and made us actually feel special- I only wish I didn't have to say something to him myself. I expected the staff to be more on top of that.

Overall: the food was decent but not mind blowing, and the surprise up-charges and lack of communication between staff left a bad impression. However, the cocktails are delicious and the atmosphere is unique. So when deciding whether to come here, it depends on what you value most. For me personally, it was not worth the $200 bill for...

Our dining experience at Quattro Whistler was nothing short of a travesty. We arrived as a group of 16 with a prearranged menu, yet we were subjected to an astonishing level of incompetence, disrespect, and horrendous management that marred our entire evening. Right from the onset, a simple question about the inclusion of drinks in our meal plan seemed to baffle our server. After a consultation with the manager, she returned with an equivocal response: drinks were included to a 'reasonable extent' with additional costs for premium choices. Given the ambiguity, we asked for reconfirmation, only to be met with the same frustratingly vague answer. Despite the cloud of uncertainty, we proceeded with our orders as any responsible group of paying customers would. The grand finale of their ineptitude arrived with the presentation of our bill, shockingly inflated to double the initially agreed-upon amount. The audacity of the manager, whose arrogance was surpassed only by his stubborn refusal to admit any mistakes on behalf of the restaurant or server, was deeply offensive. His blatant refusal to even consider a discussion to adjust the billing error was an insult to us as customers. Let's not forget, this was the same manager who had earlier unambiguously committed to, “I can take off the bottle of wine for you guys” — a statement that by no means implied subsequent verification. The gross miscommunication we suffered seems less the fault of the server and more a direct result of the manager's shortcomings—whether that be providing her with incorrect information or failing in his responsibility to instruct her properly. To add insult to injury, the food—though seemingly tasty—led to some severe digestive issues, leaving me uncomfortably constipated. A warning to future customers: their dishes may win your taste buds but are unlikely to spare your health. As for their service, it's a pitiful charade, orchestrated by an arrogant manager and an unassertive supervisor. This blatant and unapologetic mistreatment from Quattro Whistler is not just a slap in the face to us, but to all customers. It's abundantly clear their focus is on exploiting patrons rather than delivering quality dining experiences. This is unacceptable and demands rectification. We insist on a full refund to compensate for the misery we were put through. This should serve as a stark reminder of the basic tenets of hospitality they've so...

We dined at this establishment tonight and it was such a disappointment. From the service to the poor food quality, we are not used to this level of incompetence at fine dining restaurants. Here is a list of a small selection of items that went wrong tonight: Between our appetizers and the main dish, there was a lag of about an hour. We also ordered really quickly right away and there was no communication that things were delayed. We were very disappointed The pasta was undercooked and super hard. The member of our party who ingested this pasta is having a stomach ache as we speak. The fish was over cooked and dry. The chicken was also dry. No tablecloth for our table. We were the only table without a tablecloth. We asked about this and was told that this table is a large table and hence there was no tablecloth available. This is ridiculous because we were only a table of 8 people. When we were reviewing the bill, the server mentioned that she “never made mistakes on bills” implying that we were taking too long on the bill. When we paid, we inquired whether automatic gratuity was applied given we were a group of 8. The server told us that “I had forgotten, lucky you”. We found this incredibly passive aggressive and disrespectful.

Considering that the final bill was almost $1000 tonight, this experience was absolutely unacceptable. We have recommended this restaurant to many in the past and we will not be doing so...