WOKIN express — Restaurant in Whitby

We've been getting take out a few times recently. We were excited to find a nice place and have enjoyed the food. The general Tsao chicken was crispy not soggy. Last week we ordered a few dishes. The shrimp with veggies had no shrimp. However, once my fiance got home we couldn't verify what they actually charged us for because there was no order slip. We wouldn't mind as long as they didn't CHARGE us for the shrimp. (We didn't follow up as it was late, they were closed).

Tonight we ordered our usual. We split the Hot and Sour soup. And as I am almost done my bowl I noticed what looked like a MAGGOT. My fiance was trying to convince me it was from the bean sprout. But then I noticed ANOTHER one. I immediately stopped eating it. I won't touch the chicken I ordered now. I DID also call them to tell them to throw out what ever soup they have...and investigate where, what ingredient they possibly came from. I'm completely turned off. I will try and post pictures.

I called. She --(owner) offered a $10 credit. However the soup alone is nearly $8. We drove back (15 min drive) to return the full chicken dish. I placed the maggots from the soup on a paper towel in a zip lock bag to show. And unfortunately, my fiance ate his beef dish first and so fast. We got refunded the full amount. She was kind during this process.

Unfortunately, it's holiday time and obviously a family run place... as much as I hate leaving a "bad review"--- food safety, handling is IMPERATIVE!!! Now we wait and see if we get sick or not.

Proceed with caution... prior to this we did enjoy the food...

UPDATE: we have stomach cramping, nausea and spending time...

All right, let's start off with the portions. Very small for the price, as soon as I picked up the to-go container I felt it was very light for the $55 I just spent The taste of the food.... I ordered chicken wings, chicken balls and beef Shanghai noodles everything tasted off. Wings: tasted like it wasn't cleaned properly. Very bland with just salt and deep fried Beef shanghai noodles: was gross. Being honest It was simply noodles and soy sauce with chopped up beef was disgusting. My kids wouldn't eat it after they found a hair in it. Chicken ball: again chicken didn't taste clean. Tasted really gross.

I called them to let them know that the food tasted off and there was a hair in it. Shop owner screamed at me on the phone and said I don't want your Business and hang up

This place is definitely a skip, probably the worst Chinese food I've had in...

Thought I would give this place a try for the first time based on some of the reviews I came across. Overall my experience was poor to say the least. I found the person taking the order over the phone to be a bit impatient. As for the menu, they have Red Curry on their menu but the person taking my order told me they stopped making that a few years ago. Why is it still on the menu? Anyway, there was a bit of a screw up with the pickup as they placed the order as a delivery. I learned about that when I arrived at the store!! I found the food, all 4 dishes, to be bland. The only dish I found ok was the steamed rice :-). I won't be placing any orders...