barBURRITO — Restaurant in Whitchurch-Stouffville

We come to BarBurrito because our kids love burritos and this is the closest location to us. However on a few occasions, we were served by the younger guy with thick black framed glasses. He is extremely stingy, the meat/rice spoonfuls are not full when he scoops and when asking for the toppings, he sprinkles them on like there’s a shortage on tomatoes and corn. After asking for more of both, I can literally count less than 10 corn nibblets and tomato pieces.These items are inexpensive in comparison to the meat, it doesn’t make sense to be so stingy and lose customers over this. The owners should really implement a scoop system for the toppings to standardize the ratio and emphasize that it’s a full scoop serving. Another customer made a comment regarding the portion while we were there but the server didn’t seem like he understood he was the one short changing the customer. Hope this review is looked at by the owners, would hate for them to go under because of...

Staff are lazy to put it simply. When the chicken container is near empty, instead of giving a proper portion of protein they literally dab on maybe one or two tiny strips. When I asked for a proper scoop they told me the cost of extra protein. Very unfortunate since at one point, this place actually used to give respectable portions. Save your money, go to Osmows next door.

And to the manager who is probably going to respond to me with the same cut and paste “we’re striving to do better” reply, try acknowledging the feedback your customers are giving and come up with a genuine reply. It’ll give your “we’re trying to do better” facade a much better look.

UPDATE: As you can see I got the completely auto generated response that I spoke about in the review illustrating they clearly did not read my review.

I followed up on their auto response regardless and emailed the provided email. 4 weeks later still no response.

This restaurant also likes to leave fake reviews like the...

First time in the store, figured I'd try it out.

Guy makes my burrito with his gloves on. Gets a call, reaches in his pocket, pulls his mask down (with his gloved hand, by touching the front) answers his phone, puts it to his ear. Finishes his call, taps the end call button, sticks his phone back in his pocket, and starts touching my burrito again. This was all done while wearing the same gloves. Zero hygiene.

Wouldn't be acceptable under any circumstance, let alone during a global pandemic. Pretty atrocious to be reaching your hands in your pocket, using your phone, pulling down your mask, and then using the same hands to handle someone's food.

Absolutely disgusting. I walked out, didn't take the burrito.

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