Dairy Queen Grill & Chill — Restaurant in Williams Lake

I tried to visit this establishment last evening, after putting in a 12-hour shift doing Security for the Fire Centre, only to find the door locked. There were several other people associated with the fire fighting efforts inside the building. A male (possibly the owner) came to the door and told me "We're not open to the public. Okay?" and then closed the door. I was not given any other explanation. I called there again a few minutes ago and asked if they were open to the public. I was told by the female who answered that they were only open to the public until 5:00 PM and that from 5:00 PM until 9:00 PM they were only open for Emergency Responders, firemen, police, firefighters. I told her about my experience with being turned away the night before. She asked if I was in uniform. I said we didn't wear uniforms to do security. She asked if I had identified myself and I told her I was not given the chance and that I was not too happy about being treated that way. She then rudely said "Maybe this is not the restaurant for you then." I told her it certainly wasn't as she hung up on me. I won't be visiting there again and will make sure I tell others how rudely I...

I bought an ice cream cake at a location in Clearwater. It was my first cake at DQ and I had no clue, that its not cream on top, instead its ice cream. So I went ahead an put the cake in my fridge. Unfortunately nobody in Clearwater told me and I did not read the sticker. So next day, which was one day before my daugthers 6th birthday and the cake was melted in the fridge. My little girl was very sad, coz she created the look of the cake in the store in Clearwater herself for her birthday party with her friends. So i went to the store in Williamslake an talked to the manager Gary about the incedent. Gary showed alot curtessy and was willing to give me another cake for free (I had the melted cake with me to show him) for pickup on my girls birthday. He even drew some balloons on top of the cake. Maja was very very happy and I was very satisfied as a customer. I will not forget this, this will always be connected with her 6th birthday and DQ saved the party! Thank you Gary. Thank you DQ for beeing so great. When ever we will do another party with a cake, we will stop by and...

It had been a while since we were at Dairy Queen.... New owners took over a while ago.. The experience was less than fantastic... We Went for a quick snack..and a drink .... Simple burger and fries..

Now due to me seeing that they were proceeding to close the dining area to the public..i got a little bit worried about my order That took close to 1/2 an hour to get.. 😳..i asked if my food was still coming and was rudely answered. I was thinking that there may be a problem and my order may not be finished.. Closing the dining area to Elderly patrons.. Staff was actually telling them to use the drive thru.. no explanation to anyone and in my opinion....rude.. Elderly People walking in were actually asked to walk out. Unbelievable. I'm not saying anything about the food.. It's ok.. Burger wasn't...