A&W Canada — Restaurant in Winnipeg

Customer service in this location is very poor I ordered this morning and they missed one of the order that supposed to be the lunch of my son I told them they forgot to put the burger I call them twice just to confirm if they prepared it they said yes but my son came home he said his burger is not in the bag.I came in around 5:45 to pick up the order that they forgot the person talk to me said the manager will talk to me because I was in the drive thru he said if I can go down when I was looking for the manager he said manager is not working and I said you said manager wants to talk to me they are laughing and talking to there langauge.I find it very rude because they didn’t apologize and they are speaking to there on language infront...

I had always purchased their Beyond Meat Burger for my daughters and has always been nice and fresh warm burger. I went today, Sept. 10/20 and ordered Beyond Meat Burgers for my girls and a Buddy Burger. Beyond Meat Burgers were prepared very fresh except for the Buddy Burger it was cold and dry meat patty. I phoned to inform the store and the staff who answered the phone said "they cannot do something about it". I didn't expect to get a rude answer from the staff. Also, the staff told me to speak to the Manager when she is at work then he hang up. Very poor customer service over all. A&W does not deserve to have this kind of Staff running the business. Bad customer service and poor Buddy Burger quality. Besides, no receipt was...

Good service, convenient location. Have frequented this A&W often. I really like the recent reno. Should update the washrooms otherwise always clean restaurant area as well. (this was my review from 6 years ago)

I am changing my review to 1 star, it would be 0 if I could. Everytime I go through the drive through I get directed to the holding stall and it is a minimum 10 minute wait. Every mama burger WITH CHEESE I order has had no cheese. I usually only notice by the time I get home but have learned that I need to check before leaving the restaurant. The inside of this restaurant used to be pleasant and well kept now it is messy tables aren't wiped staff could care less. There's been an obvious management change and...