We placed an order today for one of our sons birthday and once again ( 4 time this is happened ) didn't receive what we ask for.When we called them back they told us that we should be checking the ##'s on the containers as we unpack them and not to open the containers.Some of the ##'s on the containers are not legible to begin with..This has been the 4th time this has happened..This was the final straw and we packed it up and took the hole order back for a refund due to the fact that when we called the young fellow was rude to us on the phone and made an excuse that they were busy and that we should be checking the order--what was I to do unpack it on his counter before I left????..I waited there to pick up the order and there was only 2 orders that went out ahead of me while I waited for my order..Upon returning the order the rude young fellow would not come out of the kitchen to defend his rudeness on the phone and I'm assuming it was his mother that came to the counter and all she was worried about as she opened the containers was if we had touched any of the food so I'm guessing someone will be getting some of our order.She showed no remorse and provided no apology for what had happened.We have been customers of East Lake for many many years but I guess that doesn't count for anything -strike 4 your out and I'll take my...
Read moreI have been getting food from here since 1989 as it is the only Chinese food place in the area.The first owners were hit and miss with food quality and service and the next owners seem better initially.We have had numerous times where we get a price quote and when we go to pickup it is 10.00 plus more.Last weekend was the straw that broke the camels back.The dry breaded veal is sliced so thin ,all you are eating is breading and the Cantonese chow mein consists of cocktail shrimp ,the spring rolls are filled with mush of sorts ....the only good thing was somewhat good was the deluxe wonton soup and even then,I am being kind....at least I could see the shrimp.Just so you know, this place does not have any sort of bar or restaurant so their reviews are inflated on the positive side...sadly ,my entire family have now agreed ,no more,70.00 is a waste of money in my books. I receved a gift certificate and went to use it.When I went to pick up my order I was told that they would not honor it due to being under new ownership.The food was edible however all tastes the same and the shrimp they use tastes like boiled water.In fact all the food tastes the...
Read moreI feel their food is excellent. I have ordered there many times. Their food is one of the best Chinese food I have ever had. My favourites are their sweet & sour pork, lemon chicken, chicken balls (ordered a small sweet & sour sauce on the side), deep fried shrimp in batter (dry), chicken chop suey (ordered a side order of dry noodles). They are all so delicious and generous portions. I also enjoy their dry breaded pork but it would even be better if the pieces were a little bigger. And if your order is over $35 before tax you get free plain fried rice (which is better than getting white rice). I am very happy with their...
Read more