I purchased Beirut Fattoush at Polo Park and was disappointed with my meal & service.
For $15 you would expect fresh & more - my salad was made with crunchy white iceberg lettuce (would recommend leaf lettucâŚ). And there was no corn in it, and three tiny falafel balls ⌠which were not freshly made. The dressing tasted just like kraft dressing out of a bottle. I did not eat my meal, I had chosen cultures for something fresh & good for my body ⌠but canola oil & preservatives are things that I avoid. Iâm disappointed, I would not return unfortunately. I used to come here all the time, seems like the ingredients have changed.
Service : I asked for a cup of tap water & was told they âonly have bottled waterâ. With a $15 meal, I would hope theyâd provide a cup of water on request. They also werenât impressed when I asked for a knife to go with my fork +...
   Read moreWe ordered two smoothies, but one was full of large ice chunks, making it undrinkable, and the other was overly sour. My kids couldnât drink them at all. When I brought this up to the cashier, she didnât acknowledge my concern or offer a solutionâjust an awkward silence. I politely asked if they could be remade since we had barely taken a sip, but she didnât respond. Eventually, I asked her to throw them away, and again, no response. The lack of customer service was...
   Read moreHad terrible experience. Ordered food 2months back , at the last moment cancel the order and given the reason of orders being send to head office. We tried giving them a second chance but did the exact same thing cancelled order at last moment. After talking with staff they told us to place order again . We did that but then they said no guarantee of delivery timing. Overall had a pathetic experience with them. Never going...
   Read more