I purchased Beirut Fattoush at Polo Park and was disappointed with my meal & service.
For $15 you would expect fresh & more - my salad was made with crunchy white iceberg lettuce (would recommend leaf lettuc…). And there was no corn in it, and three tiny falafel balls … which were not freshly made. The dressing tasted just like kraft dressing out of a bottle. I did not eat my meal, I had chosen cultures for something fresh & good for my body … but canola oil & preservatives are things that I avoid. I’m disappointed, I would not return unfortunately. I used to come here all the time, seems like the ingredients have changed.
Service : I asked for a cup of tap water & was told they “only have bottled water”. With a $15 meal, I would hope they’d provide a cup of water on request. They also weren’t impressed when I asked for a knife to go with my fork +...
Read moreWe ordered two smoothies, but one was full of large ice chunks, making it undrinkable, and the other was overly sour. My kids couldn’t drink them at all. When I brought this up to the cashier, she didn’t acknowledge my concern or offer a solution—just an awkward silence. I politely asked if they could be remade since we had barely taken a sip, but she didn’t respond. Eventually, I asked her to throw them away, and again, no response. The lack of customer service was...
Read moreHad terrible experience. Ordered food 2months back , at the last moment cancel the order and given the reason of orders being send to head office. We tried giving them a second chance but did the exact same thing cancelled order at last moment. After talking with staff they told us to place order again . We did that but then they said no guarantee of delivery timing. Overall had a pathetic experience with them. Never going...
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