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Staff very rude to delivery drivers (DOOR DASH)
My fellow DELIVERY DRIVERS I suggest you STEER CLEAR from this restaurant of you want to save yourself from a headache and rude snobby experience. Clicked arrived when I was walking in from parking lot had about 5-7 min to spare before actual pick up time. Came in with 5 min to spare for pick-up. All three staff members were behind the counter giving me a stare down like I just killed their cats. The woman behind the counter asked me why I clicked arrived when I wasn’t in front of the ‘actual restaurant’ (which located in the McNally Robinson Bookstore) and that it’s been a couple minutes when there was still a lot of time for pick-up on my app. Gave me crazy attitude and told me all of the drivers have been doing this all day? Oh how nice - so her frustration was taken out on me. The bookstore shares the same address as the restaurant if the driver arrives on location it’ll be when they get to the bookstore.
Please specify in your instructions if you want the driver to NOT CONFIRM until they are right in FRONT OF YOU. Also, be mindful and know that we can’t just zoom into the building there’s a lot of foot and vehicle traffic in front of your bookstore (duh).
Drivers are also human beings and we're getting YOUR food to the customer. Please be more respectful next time.
I’ve eaten here before the food isn’t even that great. 3 out 5 at best. When you walk in there they act like it 529 Wellington...
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Cafe in a Bookstore
Stumbled upon this place when looking for a lunch spot while visiting Winnipeg. Nice to see a bookstore that hasn't become the victim of big corporation cannibalization.
Food
Order the brie and date grilled cheese with a side of fries. Sandwich was buttered on the outside to my liking. Cheese was gooey which I enjoyed. The addition of the dates was good but nothing exceptional. The fries were truly unremarkable. They need something to make them stand out. An interesting seasoning, perhaps or served with some sort of dip like a chipotle mayo, for example. The fries were on the softer side rather than crispy how I like them. I get that this is all personal preference. In general, the meal was fine.
Service
Server was polite, attentive. Food was served within minutes of ordering.
Atmosphere
As someone who loves bookstores, the cafe was the perfect complement. The crowd appeared to lean to the older side - 60 plus - but that's no criticism. It made for a civil atmosphere making the place feel like it's loved and embraced by the locals.
Conclusion
If I'm ever back in town, I'd give this place a second chance but would probably try something else on the menu. Food aside, I'd support this place if only because it's a local bookstore and bookstores have been disappearing from our neighborhoods. Hope this one sticks around for many years for those to enjoy who live in the neighbourhood. Give this place your support if...
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Went for lunch last week with my husband. I ordered the special barbequed chicken sandwich with salad. I asked what the salad dressing was. Poppyseed, which I asked to change it because it had too much sugar and I'm diabetic. The waitress got defensive, said it was honey, a natural sugar and there were dried cranberries. (JUST BECAUSE IT'S NATURAL DOESN'T MEAN IT'S NOT SUGAR). I told her I could pick around the cranberries and I ordered oil and vinegar dressing instead, she didn't hear diabetic otherwise the sweet sauce on the burger would have been questionable and I wouldn't have gotten balsamic vinegar (again, more sugar) and oil . The waitress got my husbands order wrong as well. I sent my order back and said "I can't eat this". The waitress came by and explained that she said she had told me about the barbeque chicken and I explained that I thought it was a rub. Our waitress came by a few more times to ask about my tea and his coffee but never about the untouched soup. We asked for our bill and at least she didn't charge us for either meal, just coffee and tea. My husband then went to talk to the manager. She also had no idea about natural sugars vs sweeteners or how poorly the staff (serving and kitchen) are educated on diabetic requirements. It's great that they are offering gluten free but there are a lot of diabetics out there and the menu...
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