The servers making the subs were not at all accommodating and were eager to charge us for every single thing possible. They were literally counting out the number of green pepper pieces, cucumber slices, and onion slices that they were putting on my sub. They put two VERY thin slices of cheese on my sub while putting four slices on another sub that was being made. When I asked them to put more cheese on my sub, they told me that my sub “comes with only two cheese slices” and they “would have to charge” me for any extra cheese. And this is when the cheese slices in question are thinner than paper already. The sauces that I asked for - they put like one line of each.
I understand that it’s a business but there’s no reason why any Subway outlet should be treating customers like this. I felt like I was begging them to make me a decent sub for the price I was paying. Their pictures show nice, big, juicy subs and the one I got at the end of my visit was like a limp, mangy, malnourished sandwich with stingy portions of each ingredient even after paying for the extras. Ugh. I have never experienced this sort of horrible service at any Subway outlet in Canada or any other country. Sorely disappointed and never visiting this...
Read moreOrdered a pizza sub and expected to get it the way it is pictured.. the new one with all the cheesy goodness on top.. well anyways, the employee told me I could not have it as pictured because I asked for herb and garlic bread. They made it very clear that I could get it on a ciabatta bun... unfortunately I will not return to this location. The staff would not accommodate me, nor did they mention I could only get it a certain way if I wanted it as pictured at the time I first asked for it. Your employees need to realize that the answer is always YES if you are capable of doing it. My bread selection should not have made...
Read moreI have nothing but praise for this location. I've been regularly visiting this Subway for the last year, and I can confidently say that this is easily the best Subway location I've ever been to!
The staff are always super patient, personable, and professional, which has lead to an overall great experience every time. Occasionally, I like to try new and different menu items, and have always been happy with the way they make my sandwich. Over the year, I've absolutely recommended this location to friends, family, and coworkers.
If I could give a higher...
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