The food was average, but the most disappointing part was the service.
A waitress introduced herself as the one responsible of our table, we thought we’d be getting good service, but it turned out to be the opposite. We visited the restaurant specifically for the $1 oysters to celebrate a friend’s B-day. But found out there was a minimum spend of $25 per person (food only, drinks not included), which was fine.
But after finishing the first round of oysters, we waited a very long time to order the second round. We told the server multiple times — as well as other staff that we had been waiting and were also in a hurry. The waitress who should be responsible of our table just disappeared for a long while and only came back to tell us the food was “on the way.” Because we were pressed for time, we decided to cancel. When she heard this, she clearly wasn’t happy and disappeared again for about 20 minutes before finally confirming the cancellation.
Then we had to wait again just to get the bill, despite reminding them multiple times that we were in a rush. It felt like they were upset we canceled a dozen oysters and deliberately dragged things out. During the first round of food, no one even came by to check on us or ask if everything was okay.
P.S was Tuesday non busy time, restaurant is not full, just few tables...
Read more$1 oysters, but they ask you to spend $25 first — never mentioned on their IG post or anywhere. Feels like a scam.
It took 30 minutes for the first round to be served, and then the waiter disappeared and never came back to check on us or refill our water. We tried to order more oysters after the first round but waited over 40 minutes — still no sign of the waiter, and no one else we could ask.
We were running out of time, so we decided to cancel the order, but we couldn’t even find the waiter, even her co-worker can't find her either.
Then she finally came back with the oysters. She said she needed to check if it was possible to cancel the order — and that took another 20 minutes of waiting and being ignored. Finally, the waiter came and asked if we wanted to split the bill. We said no, just hurry up — and still had to wait another 20 minutes. HOW?! WHY?! Because we’re Asian, in an Asian restaurant?
Spent almost 2 hours in the restaurant and still left feeling hungry and upset. We were late for our next stop. A ruined birthday dinner — very...
Read moreI don’t come here often aside from the odd oyster night so I thought it would be a nice treat for my dad’s birthday. We were a table of 4 and ordered our food around 5:20pm and received our last dish at 6:45pm. We ordered a sashimi platter, an appetizer, and 4 rolls with the intention of ordering more depending on how full we would be. Each dish came out one at a time and 20 minutes after the other, and being 4 of us we finished what was on the plate within a matter of minutes. I noticed when walking to the washroom there was only one chef working behind the sushi bar which added up. There were only maybe 3 other tables while we were there, with more tables coming near the end of our stay, so it certainly wasn’t busy. Our server didn’t apologize for the wait, nor did he tell us in advance there would be a delay for the food. We would’ve definitely ordered more dishes had it not taken so long for everything else. Overall, we left hungry, disappointed and frustrated.. and I’m not sure I’ll...
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