Hello, I had a problem with your cards at 43 Osbourn on September 28th. I brought two $25 cards ($50) and try to redeem them but said card is not activated contact merchant. And so I did went back and didn't get a new code or refund and I spoke with the manager the next morning to get a new code or refund. Both times said the cards are activated, I told him I've tried to redeem it and says to contact the merchant. The manager name is Jassbir, I've told him 3 times that they don't work and you need a different code or my money back. He goes and shows his "refund" sign at me and keeps on saying that. So now I go to support and told them about this and they said on there systems it's inactive and they gave me proof. After 24 hours were up on the card and they didn't work I went back to the store and showed proof that their cards are inactive. The cashier name is Macseatca, he sold me the cards that day I bought them and was there when I went back with proof, said he can't refund me and was talking to his boss the same manager and kept telling the card is activated and I showed my proof again and again they both wouldn't listen or anything, I had enough evidence that I am to get refunded or replaced codes. This is where the refund sigh doesn't apply and doesn't affect Microsoft, they literally tell you the store you buy it from are the one's responsible to replace codes or refund.
So for anyone that's in charge of positions over on 43 Osbourn circle k please remove the manager and get all the gift...
Ā Ā Ā Read moreLast couple orders I have gotten delivery from this store they have messed up my order. Once I am able to forgive, twice is getting annoying but itās been three times I have gotten drinks from them that are wrong and I am just done. Your staff should be more attentive. When I go in in person they are always on their phones so itās not hard to see why they are messing up...
Ā Ā Ā Read moreI Had a problem at first with a refund. But the cashier that had helped me today was the Best. He admitted his co workers mistake. Honest employee. I recommend this circle k to anyone. Great staff. Great encounter. Thank you circle K and thank u to the employees. Will be coming back to buy things. Great store. And I apologize for the past comment...
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