The St. Regis Chengdu — Restaurant in Chengdu

This is a new, and solid property in Chengdu. Taxi from the airport was 60RMB. As it’s only been open for about 2 months, taxi drivers aren’t aware of where the hotel is, even if you give them the address (99 Tidu). They’ll stop the cab at 88 Tidu (I presume it runs out of street numbers at that point), and then get confused. You’re there. Scan for the high rises around that area and you’ll see the St. Regis beside an empty plaza on the corner of the intersection. The hotel entrance is actually half a block down on Taisheng South Road.

At this point, the hotel is mostly a smooth operation. All the staff are friendly, and proactively try to help. Everything from asking if you need anything to walking you to the elevator. I was upgraded to a Lafayette Suite 5 days out using SNAs. The room is pretty large, and has a really nice and functional U-shaped layout (living room on one side, bedroom on the other), making me feel right at home. The bed is super soft, with a bit of a heavy comforter. WiFi is fast, and free (I was never asked to enter my room number). The bathroom is large, and has plenty of towels and large sized toiletries. The toilet is a fancy Toto washlet that will raise its cover as soon as it detects you.

One cool feature is that the room comes with an iPad, where you can control anything in your room (curtains, lights, and A/C). You can browse the room service menu and order your meal, or request items from housekeeping. Pretty much everything you can think of! It’s a really functional gadget that left me very impressed.

The gym has a good selection of cardio machines and weights, and is open 24/7. Platinums get a full breakfast in addition to the 500 point amenity. Breakfast itself has a wide variety of items, all of which are high quality and prepared in an upscale way. Some of the food items were switched up everyday so you don’t have the same thing every morning. There’s ice cream too! My only nit was that while there was “dim sum”, I didn’t recognize any of them. It would have been nice to have some classics like siu mai. Was hoping for some junk/comfort food such as fried rice or chow mein, but none was to be had. The dinner buffet looks to be a decent spread, and runs 238+ RMB. I felt food prices in the hotel were quite reasonable.

Platinums also have access to Happy Hour in Decanter that starts at 5pm. You get drinks listed on the menu, followed by a pick of 5 items on the food side. It sounds like a lot, but each choice is a small amuse bouche. It took 25 minutes for my food to come. I had to remind the waiter of my order, and he went to the kitchen and got it for me. After that experience, I didn’t bother going the second night.

The concierges, while friendly, really don’t add much other than helping you flag a taxi. If you need information, they’ll literally do a search on the web. I requested a quote for a private driver to the Giant Buddha, and they didn’t seem to understand what I wanted. They recommended that I take a bus instead. They didn’t even offer up the possibility of a group tour. I ended up negotiating with a taxi driver on my own.

But aside from a few very minor spots, this hotel lives up to the St. Regis name. I’ll definitely be staying here again when I...

Undoubtedly, your group in Chengdu did really teach me a lesson! However, considering the old and sweet affection from others…like Marriott in Shekmun, Shartin, HKSAR, PRC, and Marriott in Singapore….., few patience still remains and counts. Because of this, please kindly allow me to share my thoughts and feelings to you according to these so-called SERVICRS!!!They can be listed as follows: Front Desk 1)HU,Jin ：(胡瑾） Director of Operations Bella Wang: Operator of Front Desk HU JIN in ChargeThe manager HU, she did not allow me to speak anything about the hotel service, when I tried to take down her name and the number of her working permit….She directly refused and abruptly grabbed my pen in a VERY BAD AND RUDE way! I can guarantee in the name of my whole family !!! Only other creatures like animals WOULD PERFORM LIKE THIS!!! I have never seen such a scene. I was terrified and scared at that moment, I vanished to my Room 0917 directly! JUST In case of getting harmed by such an unreasonable and rude creature! Jesus!!! That was like a miracle and disaster for my entire trip in Chengdu!!!I hide myself in my NO. 0917 Room for the whole night until 02/05/2023 due to the departure flight! Merely because I just want to escape from that monster without any interest to stay! Concierge: No luggage delivery service No luggage service instructions No relevant information for guidance N/A FOR MANAGER I was and am very very disappointed about everything in Your Hotel in Chengdu, Sichuan, PRC……your manager and her group upset me and harmed me and made me lose faith in your entire MARRIOTT GROUP. Should you have any inquiries and questions regarding all these complaints, please feel free to contact me.For I have already escaped from CHENGDU, far far away from that WOMAN—Devil HU JIN! By the way, no apologies ARE NEEDED and WILL NOT...

Unparalleled Luxury at The St. Regis Chengdu

From the moment I arrived, The St. Regis Chengdu redefined luxury with its breathtaking chandeliers, grand lobby, and meticulous attention to detail. Every corner of this hotel radiates elegance, setting the stage for an extraordinary stay.

Dining at Yan Ting was a highlight, where I indulged in an unforgettable Mala and Chicken Hot Pot featuring premium ingredients like lobster, abalone, and wagyu beef—an absolute feast for the senses. For cocktails, the St. Regis Bar’s signature Chuan Mary, infused with Sichuan peppercorns, was a bold and flavorful take on the classic Bloody Mary.

My relaxation reached new heights at the Iridium Spa, where a serene ambiance and luxurious treatments provided the ultimate escape. The panda-themed decor added a charming touch, making the experience both indulgent and uniquely Chengdu. Yun Fu, the hotel’s sky-high Chinese restaurant, was the perfect setting for tea time with stunning panoramic city views.

For wellness, the indoor pool and jacuzzi overlooked Chengdu’s skyline, offering a tranquil retreat, while the state-of-the-art gym ensured balance between indulgence and rejuvenation. The suite itself was a masterpiece of comfort, complete with plush interiors and the St. Regis Well-Rest Sleep Menu, guaranteeing a night of deep relaxation.

For those seeking the pinnacle of opulence, the Presidential Suite is a league of its own, featuring a private rooftop pool with sweeping views of the city.

With world-class hospitality, an unbeatable location, and an atmosphere of timeless sophistication, The St. Regis Chengdu stands as the city’s premier luxury hotel. Whether for a quick getaway or an extended stay, this isn’t just a hotel—it’s an experience in...