Standard food with resonable price but I was completely disappointed of the staffs attitude and dinning environment.
When the first round of order came, we found that there was ? leakage of water from the ceiling, we told that to the manager. They made us so surprised because the manager and the staffs removed those water drop and dusty filters which were just above our heads without any announcements.
Meanwhile, one of the staffs was refilling the tissue boxes right next to us. She could not stop drawing our attention cause those tissue boxes kept accidentally felling on the ground.
The most disappointing moment was to check the bill. I showed the membership barcode to the reader, gave him my credit card and told the same person to help me to deduct those accumulated points. I had no idea he ignored me and chatted with his colleagues. He then quickly showed me the receipt. When i asked again if the accumulated points were deducted. He replied me if i would like to deduct those points, i had to tell them before the payment. ........yes i did tell you......but....? What were you doing???
Being the member of genki sushi for more than 8years, but the staffs and manager really made us hesitate...
Read moreNo frills sushi restaurant. Orders areive promptly on the conveyer belt. The hand rolls are generous and I love the edamame beans as well, which are a decent serving for a single diner. You can have as many cups of green tea as you'd like from the powder and hot water supplied, and it is quite good! Servers seat you promptly and you are greeted upon arrival at the restaurant. A great place for a quick and tasty meal. The only downside is the bathroom situation. It is in the mall and you need to get a key for it from the...
Read moreWe had an impressive experience at this restaurant, thank you. There are several same franchised restaurants in Singapore, but no matter is food quality, price, service, atmosphere, they are no where nearing what we had at that outlet in HK. We really loved the food and enjoyed more than once, the special afternoon tea promotion (we particularly liked the red sea prawn which is big and nice). The tea was served FOC, not like the ones in Singapore which is chargable. Please keep it on Genki HK!!!! You have...
Read more